Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Free food & snacks
Free uniforms
Paid time off

Professional experience in a pet care environment is required.

Do you love working with dogs and providing great customer service?

All American Pet Resorts of North Brunswick is looking for an experienced Guest Services Associate to help deliver an exceptional experience for our guests and their owners.

This is not a traditional sit-behind-the-desk receptionist position. Our Guest Services team is at the center of our operation — welcoming customers, managing reservations and check-ins, communicating important care instructions to our pet-care team, and stepping in to assist with the dogs when needed.

What You’ll Do

Welcome customers and provide friendly, professional service from arrival through departure
Manage reservations, check-ins, check-outs and account updates
Answer phones and emails and clearly explain our services, pricing and policies
Maintain accurate vaccination records, feeding instructions, medication information and other important care details
Communicate closely with our pet-care team to ensure every dog's instructions are understood and followed
Handle customer questions and concerns calmly and professionally
Assist with feeding, walking, cleaning, kennel duties and general dog care when needed
Help keep the front desk organized, accurate and running smoothly during busy periods

What We’re Looking For

Previous professional pet-care experience is required — pet resort, boarding/daycare facility, veterinary practice or similar environment
Strong customer-service and communication skills
Reliable, organized and detail-oriented
Comfortable multitasking in a busy, fast-paced environment
Confident working with dogs of different sizes, breeds and temperaments
A team-first attitude and willingness to help wherever needed
Someone who takes ownership, communicates problems and helps solve them rather than simply passing them along

What We Offer

Competitive pay
Free pet-care services
Paid time off
401(k) with company match
A professional, established pet-care environment
The opportunity to work with dogs every day while building relationships with their owners

If you have professional pet-care experience and you're looking for a role where customer service, attention to detail and teamwork actually matter, we’d like to hear from you.

Apply today to join All American Pet Resorts of North Brunswick.

CCRP PETS LLC

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