Role Overview: Tech-savvy sales professionals who will understand customer travel needs, book flights at competitive prices, generate sales, and efficiently manage booking systems.

Key Responsibilities:

Engage with customers to understand travel requirements and preferences
Research and book flights, accommodations, and travel services at optimal pricing
Drive sales by effectively presenting travel options
Issue tickets and manage amendments or cancellations
Utilize booking systems (e.g., GDS) proficiently
Follow up with customers to ensure satisfaction
Process payments securely and handle sensitive information with discretion
Provide comprehensive travel advice including visa and passport information
Keep clients informed of any changes to travel plans
Address and resolve customer complaints effectively
Manage email correspondence with timely follow-ups

Requirements

Key Requirements:

Proven experience in a sales-oriented role, preferably in travel
Strong technical aptitude with ability to learn new software quickly
Excellent negotiation and persuasion skills
Target-driven mindset with talent for generating new sales leads

Citiair Travel

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