Operations Field Manager - Restoration

Northeast Power Dry is seeking an experienced, hands-on Operations Field Manager to lead our mitigation operations. This leadership role is ideal for someone who thrives in a fast-paced environment, enjoys developing high-performing teams, and is passionate about delivering exceptional service to customers during challenging times.

About Northeast Power Dry

Founded in 1986, Northeast Power Dry is a leading restoration and reconstruction company serving residential and commercial customers throughout New Jersey and the surrounding region. We specialize in water damage mitigation, mold remediation, fire and smoke restoration, reconstruction, and emergency response services. Our mission is to restore not only properties, but peace of mind, by delivering exceptional service with integrity, urgency, and craftsmanship.

At Northeast Power Dry, we believe our people are our greatest asset. We invest in training, promote from within whenever possible, and foster a collaborative culture where teamwork, accountability, and continuous improvement are valued every day.

Learn more about us at www.nepowerdry.com.

Position Details

Job Type: Full-time
Compensation: Competitive base salary plus performance bonuses

Position Overview

The Operations Field Manager will be responsible for supervising and guiding a team of technicians in responding to property damage caused by water or mold. This role requires a proven ability to manage operations efficiently, ensure compliance with safety and quality standards, and maintain excellent customer relations. A strong knowledge of construction practices and jobsite safety protocols is essential. The ideal candidate will be proactive, detail-oriented, and highly skilled in both the technical and leadership aspects of mitigation work.

What You'll Do

Key responsibilities include:

Lead, coach, and develop the mitigation team to achieve operational excellence and exceptional customer satisfaction
Oversee mitigation projects from start to finish, ensuring quality workmanship and on-time completion
Conduct on-site inspections and provide hands-on leadership when needed
Direct crews in the field and ensure proper construction and mitigation methods are followed
Develop and improve operational workflows to maximize efficiency and productivity
Monitor project progress, resolve issues quickly, and ensure customer expectations are exceeded
Hire, onboard, train, and mentor new team members
Conduct ongoing performance evaluations and provide coaching for continuous improvement
Collaborate with other department leaders to coordinate staffing, equipment, and project resources
Oversee inventory management and ensure equipment is properly maintained and available
Review construction plans, scopes of work, and project documentation
Ensure compliance with OSHA regulations, company safety standards, and industry best practices
Provide operational support during emergency situations, including after-hours response when needed
Monitor job costing, resource allocation, and operational performance

What We're Looking For

Bachelor's degree or equivalent work experience required
2–5 years of management experience in construction, restoration, or a related industry
Previous mitigation and restoration industry experience preferred
Hands-on construction experience strongly preferred
Strong understanding of financial reporting, job costing, and resource management
Demonstrated leadership experience with the ability to motivate and develop teams
Excellent communication, problem-solving, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Working knowledge of OSHA regulations and jobsite safety practices
Ability to read and interpret construction plans and project documentation
Bilingual (English/Spanish) is a plus

What Makes You Successful

High-energy, positive leadership style
Strong integrity and professionalism
Excellent time management and organizational skills
Customer-first mindset with the ability to remain calm under pressure
Hands-on approach and willingness to work alongside your team in the field
Ability to make sound decisions in a fast-paced environment

Benefits

We offer a comprehensive benefits package that includes:

Competitive base salary plus performance bonuses
Weekly pay
Choice of medical plans, including select plans with $0 payroll cost for employee coverage
Dental insurance
Vision insurance
Flexible Spending Accounts (FSA) for medical and dependent care expenses
Health Savings Account (HSA) available with qualifying high-deductible plans
Company-paid short-term and long-term disability insurance
Company-paid life insurance
401(k) with company match of up to 6%
Paid time off
Paid holidays plus one floating holiday
Sick time that carries over year to year
Paid training and certification support
Opportunities for advancement and career growth
Travel reimbursement for work-related travel
Employee referral bonus program
Company-provided uniforms

Join Our Team

If you're a dedicated construction leader with a passion for developing people, improving operations, and helping customers through difficult situations, we encourage you to apply and grow your career with Northeast Power Dry.

Northeast Power Dry is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other status protected by applicable law.

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Operations Field Manager - Restoration