Bell Audi is seeking an experienced Automotive Service Director to lead and oversee our Service and Parts operations.

This is a key leadership opportunity for a proven automotive professional who understands how to build high-performing teams, increase department profitability, improve operational efficiency, and deliver an exceptional customer experience.

The ideal candidate is a hands-on leader who can effectively manage people, processes, and performance while working closely with dealership leadership to achieve overall business objectives.

What You’ll Do

Lead, mentor, and develop the Service and Parts teams
Oversee the day-to-day operations of the Service Department
Drive service sales, gross profit, productivity, CSI, customer retention, and overall department performance
Monitor key performance indicators and identify opportunities for improvement
Establish and maintain department goals, processes, and performance standards
Review department financials, expenses, profitability, and operational performance
Work closely with Service Advisors, Technicians, Parts, and dealership leadership
Recruit, train, coach, and hold team members accountable to performance expectations
Improve technician productivity, efficiency, and workflow
Ensure a high level of customer satisfaction and service retention
Help maximize opportunities for maintenance and repair recommendations
Maintain a strong focus on operational efficiency and profitability
Partner with dealership leadership to achieve overall business and financial goals
Maintain a professional, organized, and high-performing service environment

What We’re Looking For

Proven experience as a Service Director, Fixed Operations Director, Service Manager, or similar dealership leadership role
Strong understanding of automotive service department operations and profitability
Demonstrated ability to lead and develop high-performing teams
Strong knowledge of service department KPIs, productivity, gross profit, CSI, and retention
Proven track record of improving service department performance
Strong communication, leadership, organizational, and problem-solving skills
Ability to work successfully in a fast-paced, high-volume dealership environment
Import/luxury dealership experience strongly preferred
Audi or European luxury automotive experience is a plus
Professional leadership style with a strong focus on accountability and team development

Compensation & Benefits

$150,000–$200,000+ annually, based on experience, qualifications, and performance.

Why Join Bell Audi?

This is an opportunity to take a leadership role with an established Audi dealership and make a direct impact on service operations, team performance, customer satisfaction, and profitability.

If you are an experienced automotive service leader who knows how to build strong teams, improve processes, and drive results, we want to hear from you.

Apply today to be considered for the Automotive Service Director position at Bell Audi.

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

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