About Us

Kiokii Inc is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 27 stores across North America to-date and more to come!

We are looking for enthusiastic applicants to join our team as a Full-Time Sales Associate.

About the Role

As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…

Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner
Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program
Foster positive relationships with customers to encourage repeat business and longterm brand loyalty
Maintain a clean, organized, and visually appealing sales floor
Collaborate with team members to support daily store operations and achieve target goals
Performs ad-hoc duties as assigned

What We're Looking For

Previous retail, sales, or customer service experience preferred
A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
Excellent communication and interpersonal skills
Team-oriented with a friendly and energetic personality
Strong problem-solving abilities and able to adapt to customer needs
Ability to work in a fast-paced environment and multitask effectively
Basic math proficiency and ability to handle cash and transactions accurately
Ability to stand, walk, and lift up to 30 lbs for extended periods of time
Ability to bend, stoop, and reach for products on shelves or storage areas
Willing to work in a retail setting that may require moderate noise levels, bright lighting, or fluctuations in temperature

Vacancy type: BACKFILL

Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.

The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.

Kiokii Inc

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