Job DetailsJob Location: 100 FANNY ROAD - MOUNTAIN LAKES, NJ 07046Position Type: Part TimeSalary Range: $20.00 - $23.00 HourlyJob Shift: AnyAdministrative Assistant – Camp & Youth Programs

Lakeland Hills YMCA 100 Fanny Rd, Mountain Lakes, NJ 07046 Department: Youth Programs Reports To: Camp & Youth Program Director Start Date: Approximately September 14, 2026 Position Type: Part-Time

About the Role

The Lakeland Hills YMCA is looking for an organized, detail-oriented Administrative Assistant to support our Camp & Youth Program Director with the day-to-day operations of our youth programs.

This is a behind-the-scenes role that makes a big difference! You’ll help keep rosters accurate, families informed, staff prepared, and programs running smoothly. If you’re someone who loves staying organized, enjoys a fast-paced environment, and takes pride in helping kids and families have a great experience, we’d love to meet you!

What You’ll Do

Program Administration

Pull, update, and maintain accurate participant rosters for camp and youth program sessions
Track enrollment, waitlists, cancellations, and attendance
Prepare and distribute rosters, schedules, group assignments, sign-in sheets, and other program materials
Monitor program schedules and help identify conflicts, gaps, or changes before they become problems
Assist with the day-to-day organization of youth program operations

Family & Community Communication

Serve as a friendly and professional point of contact for parents and families by phone, email, and in person
Answer questions about registration, schedules, policies, and program logistics
Communicate important updates to families, including weather closures, schedule changes, and pickup/drop-off information
Help families navigate program questions and concerns
Escalate more complex issues to the Camp & Youth Program Director when appropriate

Administrative Support

Maintain organized digital and physical files for program records, permission slips, medical forms, and other required documentation
Assist with data entry and maintaining accurate information in camp and registration systems
Support the Program Director with correspondence, scheduling, and meeting preparation
Help coordinate logistics for special events, field trips, and other program activities
Order, organize, and track program supplies
Take on additional administrative tasks that help keep programs running smoothly

Why Work at the Y!

Pay: $20.00–$23.00 per hour, commensurate with experience
NJ Paid Sick Time
Free YMCA membership, including access to our brand-new, state-of-the-art Health & Fitness Center, group fitness classes such as Pilates, Yoga, Cycling, and more. Enjoy our regulation-size pool, exclusive member discounts, and special member-only opportunities!
We believe in promoting from within whenever possible and encourage internal career growth. Employees will have first access to opportunities to transfer to other departments and explore new roles as positions become available, providing a pathway for professional development within the organization.

QualificationsRequired

Strong customer service skills, with a friendly, patient, and solutions-oriented approach when working with parents, kids, and staff
Proficiency in Microsoft Office products, including Word and Excel
Experience using Daxko and PlayerSpace (or comparable CRM/membership management platforms)
Prior administrative, office, or customer service experience
Excellent written and verbal communication skills, especially in a customer-facing capacity
Strong organizational skills and comfort managing multiple tasks/deadlines at once
Ability to maintain confidentiality with sensitive family and participant information

Even Better If You Have

Experience in a camp, school, childcare, or youth-serving organization
High school diploma or equivalent required; associate&#39;s or bachelor&#39;s degree a plus

Schedule & Work Environment

20–25 hours per week; schedule may include some flexibility based on program needs (e.g., increased hours during peak enrollment or camp session weeks)
Primarily an office-based role with regular interaction with program staff and occasional time on-site at camp/program locations

LAKELAND HILLS YMCA

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