Job Title: Business Development Representative

Location: Remote

Department: Originations

Reports to: Vice-President, Partner Originations

Company: BriteCap Financial

About Us:

BriteCap Financial is a leading financial technology company dedicated to providing innovative lending solutions to small businesses since 2003. We specialize in helping small businesses nationwide thrive by offering tailored financing products and exceptional customer service. Our team is committed to fostering a supportive and collaborative work environment where individuals can grow and succeed.

Position Overview:

The Business Development Representative will be on the front lines of BriteCap’s growth strategy—engaging directly with key Partners to drive Originations and implement innovative, win-win programs that reflect our commitment to excellence. The BD Representative will ensure that Partners stay engaged, trained, supported, and aligned with BriteCap’s ambitious goals for scalable growth and long-term profitability.

The Business Development Representative plays a key role in supporting the growth of Strategic Partner Relationships, delivering hands-on support of their loan transactions, ensuring accuracy, compliance, and timely completion of documentation and communications. The Business Development Representative is a highly organized and detail-oriented individual, with strong communication and analytical skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

Transaction Processing: Accurately process transactions originated by Strategic Partners from Application Submission through Funding process, ensuring all relevant documentation is in place and compliant with company policies.
Relationship management: Drive stronger relationships with Strategic Partners through exceptional service both in-person and remotely.
Training and support: Maintain consistent touchpoints with Partners to ensure they are fully supported and trained on all products, programs and processes.
Partner Communication: Serve as a point of contact for Partners, answering queries related to transactions, offers, status updates, or procedural issues.
Record Keeping: Maintain detailed and organized records of all Partner transactions and interactions for auditing and reporting purposes.
System Updates: Monitor and update internal systems to reflect the latest transaction statuses and ensure accurate reporting.
Collaboration: Work closely with Sales leadership, Underwriting and Operations teams to ensure smooth and efficient process while resolving any issues or escalated concerns related to Partner transactions.
Problem Resolution: Assist Partners in resolving transaction issues, discrepancies, or concerns, offering timely solutions.
Process Improvement: Continuously identify and recommend process improvements to increase efficiency, reduce errors, and enhance the overall Partner experience.

Qualifications:

High School Diploma or equivalent required. A bachelor’s degree in finance, Business, or a related field is preferred.
Previous experience in Sales or Operations in the Small Business Finance industry, with a focus in Small Business Lending is preferred.
Excellent verbal and written communication and interpersonal skills, with the ability to manage Partner relationships effectively.
Strong attention to detail and ability to manage multiple tasks simultaneously.
Proficient in Microsoft Office Suite (Excel, Word, Outlook) and CRM.
Strong problem-solving and analytical skills.
Ability to work under pressure and meet deadlines and goals.
Willingness and ability to travel regularly to Partners in NY and the broader Northeast region, Industry Conferences, and semi-annual or quarterly trips to Las Vegas HQ.

Skills/Attributes:

Proactive and self-motivated.
Strong team player with the ability to collaborate effectively across departments.
A high level of professionalism and confidentiality when handling sensitive information.
Comfortable working in a fast-paced, target-driven environment.

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