Company Summary:

Headquartered in Suwanee, GA, Pearlman Group, is a multi-channel developer and distributor of specialty supplies, tools, and equipment used in the fabrication, maintenance, cleaning, and restoration of surfaces for residential, commercial, and industrial end-markets. The Company’s products include an extensive offering of proprietary, exclusive, and nationally branded products with over 18,000 SKUs across multiple price points and applications.

Job Purpose/Summary:

The Technical Solutions Specialist (TSS) is responsible for driving competitive conversions with large end users in target markets by understanding their applications, identifying efficiency opportunities via Pearl products, and demonstrating adequate value so that the user converts to Pearl. The TSS Team will target industrial clients across sectors such as (but not limited to) metalworking, manufacturing, construction, automotive, and aerospace. This role combines technical expertise with strong sales acumen and presentation skills to deliver tailored solutions that meet customer needs.

Essential Duties/Responsibilities:

End User Relationship Management:
- Develop and maintain strong relationships with large end users and key local distributors
- Identify and pursue new business opportunities to expand market share with a focus on large competitive conversions.
Business Development:
- Promote Pearl Metal Workingproducts including (but not limited to) bonded grinding and cutting discs, wire wheels, carbide burrs and flap wheels and other granulated materials.
- Conduct product demonstrations and presentations to showcase technical capabilities.
- Work closely with territory sales manager to close deals.
Technical Support:
- Advise leadership and Product Management teams on industry trends, abrasive or complimentary product uses or opportunities, product performance testing and feedback, etc.
- Provide post-sale support and troubleshooting for product applications.
Market Intelligence:
- Develop a strong understanding of the construction industry in assigned territory to know what projects will deliver growth regardless of macro-economic environment
- Monitor industry trends and competitor activity to identify growth opportunities.
Collaborate with marketing and product development teams to enhance product offerings.
Documentation & Reporting:
- Maintain accurate records of customer interactions, sales activities, and forecasts via CRM and other tools as required
- Contribute to technical documentation and product specifications.
Collaboration
- Work closely with local distribution sales team to align on market strategy, prospective and in process opportunities, etc., to ensure both departments are aligned and working together to accelerate growth
- Support distribution sales team on occasion with technical expertise or product demonstrations, industry events, etc.

Qualifications & Education Requirements:

To perform the job successfully, an individual must have the following:

Required:
- Minimum 5 years of experience in manufacturing or industrial sales.
- Strong knowledge of metalworking or construction tools and their applications.
- Proven track record in outside sales and territory management.
- Excellent communication, negotiation, and organizational skills.
- Must reside in Pennsylvania, New York, New Jersey or Maine to best support the territory.
Preferred:
- Experience in metalworking or related technical fields.
- Proficiency in MS Office and CRM tools. Familiarity with P21 or similar systems.

Working Conditions / Physical Demands:

Must be able to work in various environments including job sites, fabrication shops, factories, trade shows, etc.
Must be able to travel extensively, with clean driving record and the ability to travel by air as on occasion.
Ability to lift items up to 50 lbs.
Must be able to embrace inconsistent work hours, starting early to align with the construction industry and various time zones.

Compensation & Benefits:

Competitive base salary with performance-based incentives.
Full benefits package including health, dental, and retirement plans.

Pearlman Group

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