Benefits:

401(k)
401(k) matching

Position Summary

Enlyv Clinics is seeking a reliable and patient-focused Front Desk & Medical Assistant (MA) to support both administrative and clinical operations of our outpatient medical practice in Bridgewater, NJ. This hybrid role requires flexibility to manage front desk responsibilities as well as assist providers in delivering high-quality patient care.

Key Responsibilities

Front Desk Duties

Greet and check-in patients in a professional and courteous manner
Manage appointment scheduling, confirmations, and rescheduling
Handle patient phone calls, inquiries, and messages
Verify insurance eligibility and collect required patient information
Maintain accurate patient records and ensure proper documentation in the EMR system
Coordinate patient flow and assist with daily office operations

Qualifications

High school diploma or equivalent required
Certified Medical Assistant (preferred but not mandatory depending on experience)
Prior experience in a medical office or healthcare setting preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced clinical environment
Familiarity with EMR systems (eClinicalWorks preferred) is a plus
Collect patient copays, outstanding balances, and other required payments.
Review patient statements and explain charges, balances, and payment-related questions to patients as needed.
Follow all office guidelines and procedures, including updating VOB and maintaining/checking required record sheets.
Ensure patient information and documentation are kept accurate and up to date in accordance with office procedures.

Key Skills & Attributes

Patient-centered attitude and professionalism
Strong organizational and time management skills
Ability to work both independently and as part of a team
Attention to detail and accuracy in documentation
Flexibility to handle both administrative and clinical responsibilities

Work Environment

Outpatient endocrinology practice
Multiple clinic locations
Fast-paced, team-oriented clinical setting

Preferred Skills

Knowledge of medical terminology.
Experience verifying insurance eligibility and benefits.
Experience with prior authorizations and referrals

The Enlyv Clinics

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