About The Role

In this role, you will lead a team of engineers building and evolving the systems that power our customer experience. You will guide engineers in delivering robust, scalable solutions across our commerce platform, driving improvements that directly enhance how our customers shop, buy, and engage with us every day. This position involves close collaboration with cross-functional partners, including Product and ML, and managing integrations with our internal systems to keep operations running seamlessly as the business grows. This role is ideal for a technical leader with strong distributed-systems depth and a track record of developing engineers, who is excited by the challenge of building at e-commerce scale.

What You Get To Do Every Day

You will lead and mentor a team of talented software engineers in designing and implementing high-quality software solutions.
Lead the engineering efforts in our e-commerce platform, focusing on scalability, user experience, and international expansion strategies.
Collaborate with cross-functional teams, including product management, ML team, and marketing, to develop and implement international capabilities to buyers.
Oversee the development and maintenance of our core systems built on Ruby on Rails and Elixir, ensuring scalability, performance, and security.
Mentor and manage a team of engineers, fostering a culture of technical excellence and innovation.
Foster a culture of continuous learning and improvement, encouraging team members to explore new technologies and practices.
Work cross-functionally with various teams to align engineering activities with broader company objectives.

What You Bring To The Role

Minimum Requirements:

Proven track record in managing and scaling distributed, public cloud-native systems and services.
Hands-on experience in collaborating with machine learning teams.
Strong understanding of relational database systems (MySQL or PostgreSQL preferred).
Excellent leadership skills with the ability to mentor and inspire a team of engineers.
Strong communication and collaboration skills.
Strong system design fundamentals and some real people-management experience, with a track record of helping engineers level up.

Preferred Requirements:

Bachelor’s degree in Computer Science, Engineering, or a related field.
Extensive experience in Ruby on Rails development and architecture.
Experience in working on and improving performance of Jamstack based applications.
Experience with CRMs such as Salesforce.
Experience with Elixir or a willingness to learn and incorporate it into our tech stack.
Experience with localization / internationalization and cross-border systems in larger organizations.

Compensation, Benefits, + Perks

Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Find out more about our Benefits here.

The expected salary range for this role is $194,499.00-$216,109.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The RealReal

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