Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.
About the Role
Under direct supervision, support for assigned new and renewal accounts. Including but not limited to collecting data, account setup, rating, producing quotes and binders, issuing policies and endorsements. Proactively assist in ensuring the underwriting process is handled efficiently and accurately. Provide Underwriters with required reports and analysis. This is an entry-level position responsible for completing routine assignments while developing foundational skills and gaining experience in analysis and problem-solving.
What You'll Do
- Provide operational product development for Stop Loss, Individual, Jumbo, Public and National Market Lines, ensuring accurate, timely policy service.
- Coordinate underwriters and internal partners to resolve service needs, answer questions, and support workflow execution
- Identifying issues early, working with underwriting partners to resolve them, and escalating when appropriate.
- Interpret data and set up accounts in appropriate system(s) ensuring accuracy, often working directly with the underwriter.
- Monitor underwriting funnel performance, including renewals, quote volume and identify and communicate the drivers behind observed trends.
- Prepare underwriter ERISA file
- Using underwriting software (STEPWISE) to provide pricing data
What You Bring
Education/Experience:
- High School Diploma/GED required.
- Minimum of two (2) years experience in operational role.
Knowledge:
- Basic understanding of the healthcare industry preferred
- Strong computer proficiency, including Microsoft Office applications (Access, Word, Excel, PowerPoint)
- Demonstrated teamwork, analytical thinking, and interpersonal skills
Skills & Abilities
- Strong written and verbal communication skills
- Ability to clearly explain complex analytical concepts to non‑technical audiences
- Customer‑focused mindset with a consultative approach
- Ability to manage multiple priorities and complex projects
- Strong documentation and organizational skills
Why Horizon?
At Horizon, you’ll do meaningful work that directly improves lives—while being supported by a mission‑driven organization that values expertise, collaboration, and growth. We believe that when our people thrive, our communities do too. If you are passionate about making an impact, we’d love to hear from you!
Salary Range:
$56,200 - $75,285
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:
- Comprehensive health benefits (Medical/Dental/Vision)
- Retirement Plans
- Generous PTO
- Incentive Plans
- Wellness Programs
- Paid Volunteer Time Off
- Tuition Reimbursement
Disclaimer:
Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware. This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.
Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.
