Field Director, Regional and Government Accounts – Payers (West)

Johnson & Johnson Innovative Medicine • Full-time • Remote (Hopewell Township, New Jersey, United States) • 1d ago

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Market Access

Job Sub Function:

Reimbursement

Job Category:

People Leader

All Job Posting Locations:

Alaska (Any City), Arizona (Any City), California (Any City), Hawaii (Any City), Nevada (Any City), Oregon (Any City), Titusville, New Jersey, United States of America, Washington (Any City)

Job Description:

Field Director – Regional Payer

US Regional and Government Accounts

Johnson & Johnson Health Care Systems Inc. Strategic Customer Group Inc. is recruiting for a Field Director, Regional and Government Accounts – Payers for the West US Region, covering key Commercial Payer Accounts in the following states: California, Hawaii, Alaska, Arizona, Oregon, Washington and Nevada. This is a field-based leadership role and residing in the West regional coverage area is preferred.

Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and government health care institutions. The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Field Director, Regional Payer leads, collaborates, and directly manages an external team of Strategic Market Directors who are fully accountable for, and have primary responsibilities for the JJIM portfolio across Commercial, Medicare, and Medicaid Payers, as well as leading internal coalitions to understand market influencers and mitigate potential risks. The Field Director is responsible for ensuring product access and profitability within Commercial Health Plans, PBM’s, and State Medicaid Accounts through direct interaction, coaching and guidance of their direct reports. The Field Director also serves as a thought leader and expert resource for specific areas of expertise in the local market, across the Johnson & Johnson Innovative Medicine therapeutic areas and portfolio of products and navigates alignment with internal Value, Access, and Pricing and brand teams on strategies to achieve product access. The Field Director counsels on contractual terms and determines corrective action to remediate any identified deficiencies or reported disputes.

The Field Director ensures that customized business plans, strategic goals and objectives, and account plans are developed for each stakeholder that aligns with Regional, National, and Company goals. The Field Director communicates strategically to highlight initiatives, activities, and achievements that bring positive visibility to the organization. This person is responsible for managing operational aspects of their teams (e.g., budget, performance, and compliance), as well as implementing workforce and succession plans to meet business needs.

The Field Director hires, develops, assesses, trains, and motivates team members to achieve business and professional developmental goals and objectives. They coach others to effectively convince internal and external stakeholders to build mutual alignment, adopt difficult positions, and achieve outcomes that are both customer-centric and company.

BA/BS degree required.
Three to five years of account management experience required.
Three or more years of people management experience within healthcare required, preferably within pharmaceutical, medical/surgical or device account/sales management required.
Experience leading a customer-facing team, managing multiple projects simultaneously and effectively leading and developing direct reports is strongly preferred.
Experience in health plans, payer contract negotiations, and contract implementation is strongly preferred.
Johnson & Johnson therapeutic area and product knowledge preferred.
Prior experience working with key stakeholders at the Director and Senior Management level preferred.
Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time preferred
Experience building team AI literacy and confidence, reinforcing trusted and responsible AI use and sound judgment preferred

This Field Director position is field-based and covers; Commercial Health Plans, PBM’s, and State Medicaid Accounts and requires up to 30-40% travel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers and internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Account Management, Budget Management, Competitive Landscape Analysis, Compliance Management, Cross-Functional Collaboration, Developing Others, Fact-Based Decision Making, Global Market, Inclusive Leadership, Leadership, Market Access Reimbursement, Market Opportunity Assessment, Operational Excellence, Performance Measurement, Pricing Strategies, Strategic Thinking

The anticipated base pay range for this position is :

$150,000.00 - $258,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

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