Esports Media Consultant and Lab Assistant - PCSS 2026-2027 (Seton Hall Students Only)

Seton Hall University • Internship • South Orange, New Jersey, United States • 3d ago

JOB SUMMARY	PC Support services is looking for a creative, marketing savvy student, with moderate technology experience to serve in a dual role as both a Social Media Consultant for Seton Hall’s Esports Team and the Lab Consultant for our Esports Lab.
DUTIES & RESPONSIBILITIES	Duties and responsibilities outlined below: Support the E-Sports teams to develop and implement outreach and promotional campaigns to boost brand engagement. Responsibilities include but are not limited to: • Assisting with the design and execution of social media campaigns • Submit events onto SHU Planner. • Promote events. • Report SHU Esports news (updates, upcoming matches, and post-match game score, highlights, etc.) • Work as a member of a team to create social media posts and promote community engagement across social media accounts (Twitter, YouTube, Twitch, Facebook, IG, etc.) • Track social media engagement to identify high-performing ideas and campaigns for scalability. • Support esports teams at live and online events via graphics and posts. • Take pictures and record videos during matches and other events to be developed into content for social media sites. • Complete other digital media projects as assigned. Support “everyday” functioning of Esports Lab. Responsibilities include but are not limited to • Esports Lab Consultant provides excellent customer service, technology assistance, and facility preparation for instruction, gaming, coaching, and collaboration. • Interacts with lab patrons and aids end-users by answering questions and troubleshooting technical issues. • Prepares lab for games/classroom instructions as requested, is willing to open/close the facility, and has the availability to work nights and weekends. • Must have a basic knowledge of computer games, be qualified in resolving basic technology and gaming issues. Must also be familiar with standard software and hardware.
REQUIRED QUALIFICATIONS	Must be a current Seton Hall student • Basic knowledge of Windows operating systems, MS Office. Knowledge of SPSS and other software used on the SHU campus is also useful. • Possess an understanding of Esports eco system (games, platforms, peripheral devices, esports and gaming trends, etc.) • Basic knowledge of popular social media platforms social media and Esports channels/sites • Should possess some basic photo-editing and video-editing skills. • Familiarity working with database applications and querying information. • Be a creative and detail-oriented individual, capable of working collaboratively and taking initiative. • Possess strong written and verbal communication skills, along with proficient organizational and problem-solving skills. • Possess past customer service experience.
SPECIAL INSTRUCTIONS	Physical Demands: Carrying reams of paper as needed to stock printers.
CONTACT	John Fernandes
FEDERAL WORK STUDY ELIGIBILITY	Not Required