PMS Consultant

Litera • Full-time • Holmdel Township, New Jersey, United States • 3d ago

Job Description

Join the Legal Tech Revolution at Litera

Are you ready to shape the future of how law is practiced? At Litera, we’re on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We’ve been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world’s largest law firms as our clients. If you’re passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that’s elevating the craft of law.

Candidates shouldresidewithin reasonable commuting distance ofone of these offices listed below, as this role requires on-site presence at least three days per week.

AvailableOffice Locations: Nottingham | London| Holmdel, NJ | Philadelphia, PA | Raleigh, NC

Overview: As aPMS Consultantat Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work withcutting-edgetools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession.

Key Responsibilities:

Responsible for the successful implementation of our legal practice management software(PMS)to customers. Guides andadvisesother consultants who are also engaged on customer implementations that have dependencies on, or connections to, finance
Actsas subject matter expert on the financial operations of a legal services business
Participates in key customer meetings (project kick offs, escalations, project meetings)
Participates in the creation and/or completion of documentation to capture customer specific configurations - advanced/technical/expert
Oversees PMS migrations and provides signoff/approval prior to go live
Oversees and provides signoff/approval, for all PMS projects, the smooth handover from project delivery into business as usual (BAU) support
Advises the Support team in relation to legal finance issues as appropriate
Supports the sales team in customer meetings whereexpertisein legal finance management software, migrations and integrations isrequired
Supports Product Management team whererequired, providing information to enable effective decision makingregardinghow our legal practice management software is developed
Engages with new and existing customers tomaximizeusage and value of our legal practice management software
Supports, advises, and shares knowledge to increase competency across internal teams in relation to legal practice management software
Makes recommendations relating to the best use of the Peppermint solution
Provides management with regular,timelyupdates

Qualifications:

Previoussignificant experienceimplementing software solutions into law firms or other regulatory environments
Understands and hasdemonstratedprevioussuccess in a Consultancy role (previousexperience of working in professional services in a fee earning consultancy role)
Significant experienceand knowledge of financial processes and systems (ideally legal finance systems and associated regulations)
Ability toidentify,prioritizeand manage the closing of gaps in delivery and post-delivery processes,proceduresand documentation
Understanding of Peppermint software functionality (advanced). Note that this will be developed on the job, or frompreviousexperience of Peppermint software solutions
Degree level qualification (ideally business or technology related) or equivalent relevant experience
Holds qualification, specific professional memberships to support knowledge (ILFM,Lexel, ICO, Accountancy quals)
Ability to write technical documentation and follow standardmethodology
Successfully supported pre-sales activities in Consultancy role
C-level client facing experience
Proven technical ability to implement functionality into software
Understands how law firms tick - the challenges and the opportunities
Experience in working with partners, 3rd party vendors
Strong written and verbal skills. Ability to articulate clearly
Problem solving skills
Tenacious attitude

Why Join Litera?

The company culture:Weemphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
Commitment to Employees:Ourpeople commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
Global, Dynamic, and Diverse Team:Ouris a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
Comprehensive Benefits Package:Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey
Career Growth and Development:Weprovide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles

Pay Transparency Notice for New Jersey Applicants:

The annual salary range for this position is $80,000 to $95,000. Actual compensation is determined by factors including education, work experience, certifications, and other relevant qualifications. Litera offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) with company contribution, and incentive and recognition programs. All benefits are subject to eligibility requirements.

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.