Sales Enablement Manager

NextTA • Full-time • New Jersey, United States • 3w ago

Sales Enablement Manager

About the Organization

A global communications solutions provider delivering fully managed services across secure connectivity, network, and mobility. The organization simplifies communications and networking for business and government agencies, serving Fortune‑level enterprises and recognized by industry analysts for leadership. With a broad technology portfolio, integrated partnerships, and a private network, the company delivers tailored solutions that drive efficiency, innovation, and measurable business outcomes.

The team culture emphasizes growth, collaboration, and long‑term career development. Every team member plays a vital role in sustaining success, supported by an environment that encourages learning, diverse collaboration, and professional fulfillment.

Role Overview

The Sales Enablement Manager partners closely with Sales, Product Marketing, and Operations to build the learning strategy, training programs, content, and coaching that empower the sales force to sell with confidence. This role is ideal for an experienced enablement or learning & development leader with strong instructional design foundations, adult learning expertise, and a proven ability to improve frontline performance through needs assessment, gap analysis, and KPI‑driven program design. Direct sales experience is a plus but not required.

Responsibilities

Lead the creation and deployment of training, sales messaging, playbooks, processes, and tools using ADDIE and Kirkpatrick‑model principles.
Support product, plan, and pricing launches by preparing the sales team to understand and sell new or updated solutions, including staged microlearning to reduce cognitive overload.
Own foundational and continuous learning programs, including onboarding curriculum, content creation, scheduling, coordination, and live or virtual training delivery.
Conduct needs assessments and gap analyses to identify skill and knowledge gaps; build targeted coaching programs and manager‑level intervention plans.
Utilize conversation intelligence platforms (e.g., Gong) to inform coaching and program design.
Design and maintain dashboards and reporting to track training completion, program adoption, and content effectiveness; translate insights into recommendations for sales leadership.
Certify and onboard trainers, facilitators, and partner resources through structured evaluation such as panel reviews, technical checks, and teach‑back assessments.
Partner cross‑functionally with Sales leadership, Product Marketing, and Operations to ensure messaging, processes, and tools remain aligned as offerings evolve.

Knowledge, Skills, and Abilities

Expertise in creating clear, engaging training content across formats: microlearning, e‑learning, video simulation, job aids, and instructor‑led training.
Strong grounding in instructional design and adult learning methodologies (e.g., ADDIE, Kirkpatrick).
Proven ability to conduct needs assessments, gap analyses, and pre/post‑training KPI measurement to inform program design.
Experience with conversation intelligence platforms (e.g., Gong) is a strong plus.
Ability to manage multiple enablement projects from concept through launch and measurement, including LMS administration and content library management.
Process‑improvement mindset (Lean Six Sigma or similar) and comfort collaborating with operations on staffing and scheduling considerations.
High adaptability, resilience, and comfort with deadline pressure and change.
Strong coaching, facilitation, presentation, and written communication skills.

Desired Qualifications

Bachelor’s degree or a strong record of driving measurable training or enablement outcomes.
5+ years of experience in sales enablement, learning & development, instructional design, or customer success/care enablement, ideally tied to revenue or retention outcomes (e.g., ramp time, save rate, churn).
Experience designing trainer or partner certification programs, including for outsourced/BPO resources, is a plus.
Experience supporting technology, telecom, or other B2B sales or customer‑facing teams is a plus.
Sales training or methodology certification (e.g., Customer Centric Selling, SPIN Selling) is a plus.
Superior organizational, time‑management, and project‑management skills with the ability to manage multiple stakeholders across Sales, Marketing, and Operations.
Self‑motivated, resourceful, and driven to produce measurable results.