Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Information Technology (IT) Cloud Engineer I is an entry-level position responsible for the daily monitoring and operational support of the Hackensack Meridian Health (HMH) cloud platform. This role follows established procedures to maintain the health and stability of the cloud environment under the direct guidance and supervision of team members. Will assist with routine maintenance tasks, respond to alerts, execute predefined automation scripts, and help document systems and processes. This position is foundational to the cloud operations team, with opportunities to develop skills in cloud computing and automation.
Responsibilities
A day in the life of an IT Cloud Engineer I with Hackensack Meridian Health includes:
- Monitor the health, performance, and security of the cloud environment using established tools and dashboards.
- Respond to system alerts and notifications, following standard operating procedures to resolve or escalate issues.
- Perform routine and scheduled maintenance tasks as directed by senior engineers.
- Assist with the execution of documented automation scripts for common operational tasks.
- Help create and maintain clear documentation for systems, processes, and issue resolution.
- Provide support for software installation, patches, and fixes in a cloud environment.
- Assist with user account management and access control requests following security best practices.
- Work closely with senior engineers to learn and apply cloud technologies and operational best practices.
- Support production changes during defined maintenance windows under supervision.
- Escalate complex technical issues to senior engineers in a timely manner.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- Bachelor's degree, preferably in a technical discipline such as Computer Science or Information Technology; and/or applicable technical certificate; and/or equivalent (4 years) related experience.
- Minimum of 0-2 (4-6 if no degree) years of experience in an IT support or operations role.
- Strong desire to learn about cloud computing, automation, and infrastructure technologies.
- Basic understanding of computer systems, networking, and operating systems (Windows/Linux).
- Excellent problem-solving skills and attention to detail.
- Ability to follow detailed instructions and work effectively as part of a team.
- Customer-service oriented mindset.
- Excellent written and verbal communication skills.
- Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.
Education, Knowledge, Skills and Abilities Preferred:
- Internship or prior experience in an IT operations, help desk, or systems administration role.
- Basic scripting knowledge (e.g., PowerShell, Python, Bash).
- Familiarity with the basic concepts of a major cloud platform, such as Google Cloud Platform and/or Microsoft Azure.
- A strong passion for technology and a drive for continuous learning.
Licenses and Certifications Preferred:
- Relevant entry-level IT certifications (e.g., CompTIA A+, Network+, Cloud Essentials).
- Google Associate Cloud Engineer.
- HashiCorp Certified: Terraform Associate.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Starting Minimum Rate
Minimum rate of $97,011.20 Annually
Job Posting Disclosure
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
