- Lead day-to-day warehouse execution in the assigned area while supporting overall warehouse flow and service performance across inbound, internal supply, inventory support, and outbound activities.
- Assign work, communicate priorities, and provide floor-level direction to associates based on daily schedule, labor availability, production demand, carrier timing, and operational risk.
- Act as the first point of support for operators needing guidance on process execution, task sequencing, documentation requirements, system transactions, or problem escalation.
- Ensure work is performed in accordance with SOPs, GMP requirements, food safety expectations, allergen controls, sanitation standards, and applicable warehouse or transport regulations.
- Support daily huddles, shift handovers, and same-shift issue escalation so priorities, gaps, and carryover items are clearly communicated and controlled.
- Monitor process execution and verify that physical activity and SAP/RF transactions align for receipts, moves, picks, staging, loading, and inventory-related tasks.
- Train, coach, and reinforce standard work with warehouse associates and support cross-training to build functional depth across critical tasks.
- Identify and escalate issues related to inventory discrepancies, shipment delays, receiving errors, documentation gaps, equipment concerns, or safety and quality risks.
- Support KPI performance through disciplined execution in areas such as receiving accuracy, inventory accuracy, dock flow, GI/GR timeliness, OTIF, and load or document accuracy.
- Maintain clean, organized, and visually controlled work areas that support audit readiness and efficient warehouse operation.
- Provide backup leadership or direct support across other warehouse areas during staffing gaps, peak periods, vacations, or abnormal operating conditions.
- Perform other duties as assigned by supervisor or manager.
