Fitness Manager

The Fitness Factory Group LLC • Full-time • Franklin Township, New Jersey, United States • $36k - $80k / year • 4h ago

Benefits:

401(k)
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Health insurance
Paid time off
Training & development

Job Description – Fitness Manager

Location: Fitness Factory Health Club – Somerset, NJ
Position Type: Full-Time | Salaried + Earned Commission + Earned Bonus

About Us:

Fitness Factory Health Club is a premier fitness destination dedicated to delivering high-quality training, cutting-edge equipment, and a welcoming community for members of all fitness levels. Our Harlem location is seeking a Personal Training Manager to lead and develop a team of personal trainers, drive member engagement, and ensure the highest standards of fitness programming and customer service.

Position Summary:

The Personal Training Manager (PTM) oversees the daily operations, sales, and performance of the Personal Training Department. This individual is responsible for recruiting, mentoring, and managing a team of personal trainers, while also developing innovative programs to maximize client satisfaction, revenue growth, and member retention. The PTM is both a strong leader and a hands-on trainer, setting the standard for professionalism, service, and results within the club.

Key Responsibilities:

Leadership & Team Management

Recruit, interview, hire, and onboard qualified personal trainers.
Provide ongoing coaching, mentorship, and performance evaluations for trainers.
Develop continuing education opportunities to ensure trainers stay current with industry trends, certifications, and techniques.
Schedule trainers effectively to meet client demand and optimize service.

Sales & Revenue Growth

Achieve and exceed monthly department revenue and session sales goals.
Drive personal training sales through lead generation, consultations, and outreach.
Develop and execute sales strategies, promotions, and incentive programs.
Monitor performance metrics and provide weekly sales reports to club leadership.

Member Engagement & Service

Conduct fitness consultations, assessments, and introductory sessions for new members.
Match members with appropriate trainers to maximize results and satisfaction.
Resolve client concerns quickly and professionally.
Create a motivating, safe, and supportive training environment.

Operational Excellence

Ensure personal training sessions follow Fitness Factory’s brand standards.
Manage department scheduling, payroll, and reporting.
Oversee compliance with safety, cleanliness, and equipment use policies.
Collaborate with club management to support overall membership growth and retention.

Qualifications:

Education/Certifications:
Bachelor’s degree in Exercise Science, Kinesiology, or related field (preferred).
Current nationally recognized personal training certification (NASM, ACE, NSCA, ACSM, ISSA, or equivalent).
CPR/AED certification required.
Experience:
Minimum 2–3 years of experience as a Personal Trainer.
At least 1–2 years of experience in fitness management, leadership, or sales preferred.
Proven track record of achieving personal training sales and team performance goals.
Skills:
Strong leadership and motivational skills.
Excellent sales, communication, and interpersonal abilities.
Ability to manage multiple priorities in a fast-paced environment.
High level of professionalism and passion for fitness.