Pet Resort Front Desk Receptionist

Morris Animal Inn, Inc. • Part-time • Montville Township, New Jersey, United States • $17 - $18.50 / hour • 4d ago

Description

Join Our Guest Services Team at Morris Animal Inn!

Morris Animal Inn is a family-owned and operated luxury pet resort offering dogs & cats the finest in lodging, grooming, training & daycare services. We believe that caring for dogs and cats is a great responsibility and privilege - one that we take very seriously. Our commitment is rewarded each time we send home a happy pet to a satisfied pet parent!

We’re hiring a full-time Front Desk Receptionist to join our Guest Services team at our Montville location. Starting pay is $17.00 per hour, with higher pay available based on experience.

Schedule

This is a full-time position of 35–40 hours per week on a rotating schedule. Shifts alternate between opening and closing, so weekday shifts may start as early as 6:30 AM or end as late as 7:30 PM. Weekend shifts run from 7:30 AM to 4:30 PM.

Weekend and holiday availability is required.

What you'll be doing:

Warmly welcoming clients and their pets upon arrival
Answering phones, emails, and inquiries promptly and professionally
Scheduling and confirming appointments
Promoting services and knowledgeable answering client questions
Maintaining accurate client and pet records
Processing invoices and collecting payments
Managing pet check-in and check-out, including completion of required paperwork
Keeping the front desk and lobby clean and organized
Collaborating with other departments to ensure seamless, exceptional pet care

What you'll need to apply:

Prior work experience that focuses on engaging and assisting customers with a high degree of friendliness and professionalism
Basic computer proficiency and comfort learning new software systems
High attention to detail and the ability to thrive in a fast-paced, collaborative environment
An appreciation for the fact that pet care is a 365-day business so availability to work on weekends and over holiday periods is required.
A genuine love of dogs, cats, and people!

Why Choose Morris Animal Inn?

Structured paths for growth and advancement
Generous employee discounts on our services, including pet daycare
A unique Employee Rewards & Recognition program
Full time employees have access to comprehensive benefits including medical, dental, and vision insurance, 401(k), and paid vacation
Weekly pay and bi-weekly schedules provided 2 weeks in advance
All the adorable dogs and cats you could ask for!

Morris Animal Inn believes that our success lies in our outstanding staff! We carefully select individuals that share our passion for providing exceptional pet care and outstanding customer service. If you are looking for a position that's hands-on in pet care, please visit our CAREERS PAGE at https://www.morrisanimalinn.com/about-us/careers/ to learn more about additional opportunities.