Job Title: Jr. Key Accounts Manager
The Jr. Key Accounts Manager will support the Sr. Key Account Manager in managing and growing key customer accounts, with responsibility for day-to-day account coordination, sales analysis, order management, forecasting, and customer service. This role will work cross-functionally with Sales, Product Development, Operations, and other internal teams to ensure account needs are met and sales objectives are achieved.
Key Responsibilities
- Support the Sr. Key Account Manager in developing and executing strategies to grow assigned accounts, maximize sales opportunities, and strengthen long-term customer relationships.
- Serve as a key day-to-day point of contact for assigned accounts, coordinating customer requests and ensuring timely follow-up and resolution.
- Analyze weekly sales and account data and provide insights and recommendations to the Sr. KAM to identify trends, opportunities, and areas for improvement.
- Identify reorder, replenishment, and new business opportunities within assigned accounts.
- Prepare recommended orders for select customers and review orders to ensure accuracy and alignment with account needs.
- Track and manage Purchase Orders to ensure timely and complete shipment of customer orders.
- Partner with the Sr. KAM on new business development initiatives and expansion opportunities within existing and prospective accounts.
- Work closely with Product Development to coordinate sample requests, collection needs, and new product opportunities.
- Lead the preparation of sales presentations, samples, customer meeting materials, and other resources necessary to support account development.
- Support sales forecasting and planning activities, maintaining a high level of accuracy and consistency across assigned accounts.
- Keep the Sr. KAM informed of key account issues, customer feedback, competitive activity, market conditions, and other developments that may impact the business.
- Support the implementation of sales and marketing programs designed to achieve monthly and annual sales targets.
- Collaborate cross-functionally with internal teams to ensure customer needs and company sales objectives are effectively addressed.
- Contribute to team performance and a culture of continuous improvement.
- Assist with special projects and additional responsibilities as assigned by the Sr. KAM and Management.
- Travel domestically as needed.
Role Competencies & Qualifications
- 2–4 years of relevant experience in fashion wholesale, account management, sales, or a related field.
- Strong interpersonal and relationship-building skills, with the ability to establish and maintain effective customer relationships.
- Strong analytical skills with an understanding of retail math, sales planning, IMU, and customer margin requirements.
- Ability to analyze and interpret sales data and translate insights into actionable recommendations.
- Strong written and verbal communication skills, with the ability to communicate effectively across all levels of the organization.
- Ability to work independently while also collaborating effectively within a team environment.
- Highly organized, detail-oriented, and results-driven.
- Positive, proactive attitude with the ability to thrive in a fast-paced environment.
- Strong computer skills and proficiency with Microsoft Office, particularly Excel.
- SAP experience preferred.
- Bachelor's degree preferred.
