Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service.
Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.
Title: Overnight Cleaner
Location: The Warren Street Hotel
Position Type: Non-exempt
Reports To: HeadHousekeeper
Job Description:
To ensure all allocated areas are cleaned and presented to Firmdale exceptional standards. To assist in specific tasks within the housekeeping department. The ability to work independently, attention to detail, and reliability are essential qualities for an overnight cleaner. This role is crucial in ensuring that the facility is clean and ready for use during regular business hours.
Duties & Responsibilities:
- Cleaning and Sanitizing: Thoroughly cleaning and sanitizing designated areas, including restrooms, common areas, and sometimes offices or workspaces.
- Trash Removal: Emptying trash bins and replacing liners as needed.
- Floor Care: Sweeping, mopping, and vacuuming floors to ensure they are free from debris.
- Surface Disinfection: Wiping down surfaces and touchpoints to maintain a sanitary environment.
- Restocking Supplies: Replenishing cleaning and restroom supplies as required.
- Maintenance Reporting: Identifying and reporting any maintenance issues or damages that may require attention.
- Security Measures: Ensuring security protocols are followed, such as locking doors and windows as needed.
- Adhering to Safety Standards: Following safety procedures and guidelines to prevent accidents or injuries
Requirements:
- Previous experience preferred
- Friendly demeanor
- Ability to remain calm under pressure
- Attentive to details
- Excellent communication skills
What We Offer:
- Competitive salary
- Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
- Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members
- Complimentary meals on shift
- Free uniform dry cleaning service
- Commuter transit benefits available Day 1
- Ongoing training and professional development, including annual education reimbursement program up to $3,000
- Social events throughout the year, including holiday parties, team member appreciation events, and more
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- Departmental and company-wide incentive programs
- And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
Crosby Street Hotel
Warren Street Hotel
- Two Michelin Keys, 2025
- The Hot List, Conde Nast Traveller, 2024
- The IT List, Travel + Leisure, 2024
- World's Greatest Places, TIME Magazine 2024
- The Best Boutique Hotels in New York City, Travel + Leisure, 2024
- Readers' Choice Awards, Condé Nast Traveller, 2025
The Whitby Hotel
- Three Michelin Keys, 2024, 2025
- Top-Rated Tablet Hotels of All Time, 2025
- Condé Nast Traveler 'Triple Crown', 2026
- Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025
- Best Afternoon Teas in New York City, Vogue, 2024, 2025
- Readers' Choice Awards, Condé Nast Traveller, 2024, 2025
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
Join us at the Warren Street Hoteland be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.