Concierge

Monarch Communities • Part-time • Englishtown, New Jersey, United States • 1d ago

Company Description

Do you want to be part of a TEAM that changes lives?

“My favorite part of my job is being the first point of contact and setting the pace when someone comes into the building. Customer service is an art. You can’t do the same thing for everyone and expect the same result. You go at it every day, try every day, and possibly change a life every day.”-Brandywine Living Concierge

Do you have a passion for customer service?
Do you want to be part of a service team who changes lives?
Does being a brand ambassador sound exciting to you?

If you answered yes to all of these questions, then Brandywine Living is the place for you! At Brandywine, we create a fun, safe and caring environment where our residents enjoy their lives in beautiful surroundings with new friends.

Want to join us…let’s talk.

Please drop by, complete an application, and be interviewed immediately, or simply apply online.

Job Description

The Concierge offers a positive first impression to all who enter the community, provides an overview of community information to those inquiries in support of sales and marketing efforts, responds to incoming calls, and provides clerical support to all departments. This is a non-exempt, hourly role reporting to the Business Operations Director.

Schedule: Part-time - Fridays and Saturdays (8:00am-4:00pm)

Salary Range: $16.00 - $17.00 Hourly

Responsibilities and Duties:

Answers and screens all incoming calls in a courteous and professional manner
Receives and processes mail for the community
Maintains and updates log of emergency phone numbers and resident emergency face sheets
Monitors security alarms, resident emergency call system, and front door security
Orders and maintains appropriate office supplies
Assists the Business Operations Director in administrative tasks as assigned
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Other duties as assigned

Qualifications

High school diploma preferred
Strong interpersonal skills and capable of relating to a variety of people and personalities
Experience working with the senior population
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Physical Abilities:

While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Additional Information

Benefits Offered (for Part-Time Employees):

Paid Time Off (PTO)
Flexible Schedule
On the job training
Employee Assistance Program (EAP)
Free Parking

Other Compensation Programs:

Employee Referral Bonus
Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Employment Category: General Part Time - Less Than 22.5 Hours Per Week Compensation: USD 16 - USD 17 - hourly