Front Office Manager - HAMPTON PARSIPPANY

Remington Hospitality • Full-time • Parsippany-Troy Hills, New Jersey, United States • 23h ago

What you will be doing

Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.

Qualifications

Physical Requirements (In-Office Role)
Ability to work in a standard office environment.
Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
Occasional standing and walking throughout the workday.
Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
Ability to communicate effectively verbally and in writing.
Occasionally required to stand, walk, bend, reach, or carry items.
Ability to lift and/or move 10--25 pounds as needed (e.g., files, office supplies).
Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
Ability to hear and participate in conversations and meetings, use phone and/or headset
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Related Jobs

Sales Account Executive

Xtremepush • Full-time • Boonton, New Jersey, United States • 4h ago

Sales Jobs sales Lead Generation Relationship Building

4h ago

Apply

Senior Partner Solutions Engineer, gTech Ads Sellside, Global Exchange Platforms

Google • Full-time • New York, New York, United States • 4h ago

Information Technology Jobs enterprise sales Relationship Building

4h ago

Apply

Sales Account Executive

Cesna Recruitment • Full-time • Hackensack, New Jersey, United States • $65k - $95k / year • 6h ago

Sales Jobs Microsoft Excel sales Relationship Building

6h ago

Apply

Primary Care Nurse Practitioner/Physician’s Assistant

MedElite Group, LLC. • Full-time • New York, New York, United States • 9h ago

Healthcare Jobs Relationship Building

9h ago

Apply

Primary Care Nurse Practitioner/Physician’s Assistant

MedElite Group, LLC. • Full-time • New York, New York, United States • 9h ago

Healthcare Jobs Relationship Building

9h ago

Apply

Receptionist

RR Donnelley • Full-time • New York, New York, United States • 11h ago

Customer Service Jobs Front desk receptionist answer phones multi task

11h ago

Apply

VDC Engineer

Gilbane Building Company • Full-time • New York, New York, United States • 12h ago

Construction Jobs Fast paced communications

12h ago

Apply

Sr VDC Engineer

Gilbane Building Company • Full-time • New York, New York, United States • 12h ago

Construction Jobs communications Relationship Building

12h ago

Apply

Sr. Director Product Management - Healthcare Data & Analytics - Remote

UnitedHealth Group • Full-time • Basking Ridge, New Jersey, United States • 12h ago

Healthcare Jobs enterprise communications Relationship Building

12h ago

Apply

Automotive Business / Finance Manager

Performance Ford of Somerville • Full-time • Whippany, New Jersey, United States • 13h ago

Automotive Jobs finance sales Relationship Building

13h ago

Apply