Congress & Event Strategy and Operations
• Work with business units to support the planning, coordination, and execution of national andregional congresses, customer-facing events, and internal meetings, translating business defined objectives and requirements into high-quality meeting and event execution.
• Partner with business units to execute event participation and engagement strategies, supporting customer reach, field effectiveness, and organizational impact across Commercial and Medical functions.
• Provide operational leadership during onsite meetings and congresses in partnership with the sponsoring business unit, proactively addressing executional issues and helping ensure consistent, high-quality participant experience aligned with business objectives.
• Serve as a cross-functional point of coordination across Commercial, Medical, Compliance, Finance, Procurement, and external partners to support stakeholder alignment and seamless execution of business unit meeting and congress plans.
Meeting Governance, Portfolio Management & Process Excellence
• Work with business units in the planning and management of meeting and congress investments, providing cost estimates, forecasting support, financial tracking, reporting, and visibility to support business decision making.
• Establish and maintain meeting and congress operational processes, controls, and standards, working in partnership with business units, Compliance, Finance, and Procurement to support adherence to company requirements, financial stewardship standards
• Evaluate and optimize meeting technologies, operational workflows, and vendor partnerships based on business needs, improving execution, transparency, consistency, and business value.
Enablement and Communications
• Partner with business units and functional stakeholders to support communications related to meetings, congresses, and field engagement activities, ensuring timely, consistent, and effective dissemination of operational updates, key announcements, policies, tools, and best practices.
• Serve as a strategic and operational partner to Commercial, Medical, and functional leaders, providing meeting and congress expertise to help translate business-defined objectives, engagement strategies, and investment decisions into effective execution.
• Partner with business units to support field-facing meeting technology, communications, and enablement processes, providing the operational infrastructure needed for seamless planning, execution, attendee engagement, and post-event follow-up.
• Foster a culture of continuous improvement and continuous collaboration through knowledge sharing, performance feedback, best-practice dissemination, and ongoing cross-functional partnership, strengthening meeting capabilities and execution across the organization.