Why Join Us?
For us, what matters most is excellence. We are caring professionals, people who live, work and dedicate themselves to the communities within New Jersey and Pennsylvania. As such, we strive to provide a sanctuary of excellence, precision, thoroughness and genuine compassion. We also take a whole-person approach to patient care and treatment, tailoring all that we do around their unique needs. And we do all we can for patients, going the extra mile to see that they’re supported, informed and getting the one-on-one care and service they deserve.
This position coordinates and schedules appointments for surgeries and follow-up appointments for multiple physicians at the office or hospital(s). Performs pre-operative and post-operative data entry, chart assembly, and provides patients with necessary information. Assists in the efficient management of the daily surgery schedule, including inter- and intra-department communication intended to facilitate the flow of surgical patients.
Essential Functions:
1. Coordinates and schedules appointments for surgery and follow-up appointments and any other tests as ordered by the physician.
2. Schedules surgery at correct location with correct physician(s).
3. Coordinates arrangements for surgical assistants, special equipment and surgical materials.
4. Organizes future schedules to ensure that there are no physician or equipment conflicts.
5. Provides patient with generic preoperative and postoperative information.
6. Functions as liaison between physician, OR scheduler/system, and patient.
7. Acts as primary contact for surgical patients and responds to telephone inquiries.
8. Uses the telephone to send or receive communication related to the surgery schedule, pass messages to physicians or other personnel, and requests x-rays or x-ray technicians.
9. Completes paperwork; enters data into computer.
10. Maintains a record or physicians’ vacations or out-of-the-operating-room schedules.
11. Crosschecks paperwork for the quality of data entered, presented and turned out.
12. Prepares the surgical chart with all necessary paperwork; ensures all surgery related work is completed and delivered to the appropriate areas by the designated time.
13. Organizes physician order sheets daily according to the schedule.
14. Assembles department additions to the chart.
15. Submits necessary information and documentation for insurance authorization and obtains authorization for surgery from patient’s insurance company.
16. Conducts self in accordance with HPA’s employee manual.
17. Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations.
18. Other duties may be assigned.
Skills/Experience:
1. Word processing and computer experience.
2. Knowledge of medical surgical terminology.
3. Excellent communication and customer service skills.
4. Must be organized and detail-oriented.
5. Works well under pressure.
Education/Requirements:
1. High school graduate or GED.
2. Requires three years experience in a medical office.
Pay Range: $24 - $28 hourly
Pay Transparency: The above reflects the anticipated pay range for this position. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
We are proud to offer a comprehensive benefit package and paid time off. The health benefits include immediate eligibility for medical, dental, vision, life, disability, HSA, FSA and other ancillary benefits. We also offer a 401(k) plan with company contribution, profit sharing, tuition assistance and employee referral bonus.
