Bluu Inc., founded in 2007, is a end-to-end POS hardware service provider for merchants nationwide.

Bluu Inc. is a leader in developing innovative POS software. Currently, Bluu Inc. hardware is installed in more than 10,000 locations, and has been the product of choice by many international franchise retailers.

Location: Hackensack, NJ

Full Time

Job Description:

- Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible

- Prepare/stage POS hardware and software for deployment

- Maintain POS department equipment and tools

- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues

- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks

- Monitor system performance and troubleshooting issues

- Provide documentation as required

Qualifications and Skills

- Resourcefulness and problem-solving aptitude

- Excellent communication skills

- Bi-lingual in English & Korean preferred

- POS/PC support related experience preferred

- Able to work off-site occasionally

- CompTIA A+ Certification a big plus

- Business travel may be required

- Able to lift up to 50 lbs.

Benefits

- Medical, Dental, and Vision Insurance, 401K,

- Life Insurance

- Paid Sick and Vacation Time

- Gym Support

- Lunch Support

- Employee Assistance Program

- Employee Referral Program

Pay rate: $20/hr - $29/hr DOE

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POS Support Technician (Korean Bilingual)