Benefits:

Opportunity for advancement
Training & development
Wellness resources

A Space For Us Counseling is a growing outpatient mental health and wellness practice seeking a dependable, organized, and personable Administrative Assistant to support the day-to-day operations of our practice.
The ideal candidate is professional, compassionate, detail-oriented, comfortable communicating with clients, and able to maintain confidentiality in a behavioral health environment.

Job Summary

In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

Answer and respond to phone calls, emails, and general client inquiries
Assist new clients with the intake and scheduling process
Schedule, reschedule, and confirm appointments
Maintain accurate client and administrative information
Assist with insurance verification and basic administrative follow-up
Support clinicians with non-clinical administrative needs
Maintain organized electronic records and office documents
Assist with referrals and communication with outside providers when appropriate
Help with general office operations and special projects
Follow HIPAA, confidentiality, and privacy requirements

Qualifications

High school diploma/GED required, Associate’s degree or administrative training is preferred
Previous experience as an Administrative Assistant or in a similar position
Familiarity with standard office equipment such as printers and fax machines
Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
Highly organized with excellent time management skills and the ability to prioritize projects
Strong communication and customer-service skills
Professional and welcoming demeanor
Ability to handle confidential information appropriately
Comfortable using computers, email, electronic scheduling systems, and online platforms
Ability to work independently and manage multiple responsibilities
Experience in a medical, behavioral health, counseling, or healthcare office is preferred but not required

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Administrative Assistant