JOB TITLE: Sales Representative

EMPLOYER: TC Coatings

DEPARTMENT: Office

REPORTS TO: Sales & Business Development Manager

EFFECTIVE DATE: October 14, 2024.

SUMMARY:The In-Home Sales Representative will be responsible for developing business, selling services, maintaining strong customer relationships, and ensuring positive client experiences. This role requires individuals to conduct in-home sales meetings and operate in a one-call close sales environment while achieving monthly revenue targets.

DUTIES AND RESPONSIBILITIES:

Sales Appointments: Run in-home appointments to meet homeowners and customers.
Product Expertise: Conduct demos, manage objections, and deliver professional customer service.
Revenue Goal: Achieve a minimum of $80,000+ monthly revenue by following a structured sales approach.
Customer Satisfaction: Achieve an average rating of 4.5+ through professional and timely service.
CRM Management: Document sales details and project specifics accurately in the company CRM system.
Customer Relationships: Maintain ongoing customer connections for repeat business and referrals.
Paperwork: Ensure all client documentation is complete, accurate, and submitted promptly.
Negotiations: Negotiate contracts and work agreements with professionalism.
Customer Service: Address complaints, returns, and pricing queries effectively.

QUALIFICATIONS:

Education: High School diploma required.
Experience: At least 1+ years in outside sales, ideally in a one-call close environment with weekly sales quotas of $20,000+.
Technical Proficiency: Comfort with iPads and mobile devices.
Transportation: Own vehicle, valid driver’s license, and auto insurance.
Communication: Excellent oral and written communication skills.
Personality Traits: Energetic, dynamic, motivated, problem-solving, and career-driven.
Sales Background: In-home or home remodeling experience preferred; managerial experience a plus.
· Energetic and dynamic personality
· Ability to work in a fast-paced environment
· Demonstrated problem-solving skills to overcome project challenges or meet customer objections with solutions
·Good judgement with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Strong organizational skills; able to manage priorities and workflow

COMPENSATION:

Base Commission: Flat 10% commission on all sales. (1099 position)
Self-Generated Leads: Additional 2% commission for leads initiated by the Sales Rep.

COMPETENCIES:

Problem-Solving: Proactive in resolving customer challenges and offering creative solutions.
Technical Skills: Committed to ongoing learning and skill development.
Customer Service: Ensures prompt responses and honors commitments.
Interpersonal Skills: Encourages collaboration and new ideas while maintaining professionalism.
Communication: Effective in both oral and written formats.
Teamwork: Builds morale and supports team success.
Ethics and Integrity: Treats customers and colleagues respectfully while upholding company values.
Judgment: Makes sound, timely decisions and includes others in key processes.
Motivation: Sets ambitious goals and perseveres through challenges.
Professionalism: Manages pressure well and follows through on commitments.
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Frequent standing, walking, and sitting.
Dexterous use of hands and fingers.
Occasional bending, kneeling, or crawling.
Must be able to see, hear, and communicate effectively.

If you’re a motivated sales professional skilled in achieving sales goals, delivering customer satisfaction, and driving business growth, this opportunity at TC Coatings might be perfect for you!

By joining Transylvania Concrete Coatings, you’ll have the opportunity to be part of a respected company that’s making a difference, grow alongside a dedicated team, and take pride in delivering exceptional products and services.

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