Benefits:

Competitive salary
Profit sharing
401(k)
Employee discounts
Health insurance
Paid time off

Are you passionate about helping both people and animals? We are seeking a friendly, dependable, and organized Veterinary Receptionist to join our mixed animal veterinary practice. Our team provides care for companion animals, livestock, and farm animals, and we are looking for someone who enjoys working in a fast-paced environment while delivering exceptional customer service.

As the first point of contact for our clients, you will play an important role in creating a positive experience for pet owners, farmers, and animal caretakers while supporting our veterinary team.

Responsibilities

Welcome clients and patients with professionalism and compassion
Answer phones, schedule appointments, and coordinate veterinary visits
Manage drop ship orders; place, post and pay.
Check patients in and out and maintain accurate medical records
Process payments and assist with invoicing
Communicate effectively with clients regarding appointments, services, and follow-up care
Assist with administrative duties and maintain an organized reception area
Support veterinarians and staff with client communication and coordination

Qualifications

Strong customer service and communication skills
Excellent organizational and multitasking abilities
Ability to work efficiently in a busy environment
Comfortable interacting with a diverse client base, including pet owners and agricultural producers
Basic computer skills and willingness to learn veterinary practice software
Previous receptionist, customer service, agricultural, or veterinary experience is preferred but not required
Positive attitude, reliability, and a willingness to learn

What We Offer

Competitive pay based on experience
Paid time off
Health and retirement benefits (if applicable)
Employee discounts on veterinary services
Paid sick time
A supportive, team-oriented workplace
The opportunity to make a difference in the lives of animals and the people who care for them

About Us

Midstate Veterinary Services' purpose is to provide high quality, responsible animal care, and promote farm sustainability through emphasizing preventive medicine, excellent customer service and building long lasting relationships based on trust.

How to Apply

Please submit your resume and cover letter to officemgr@midstatevet.com.

If you are friendly, organized, and enjoy working with both people and animals, we would love to hear from you. Join our team and help us provide exceptional care to the animals and communities we serve.

Compensation: $21.00 - $24.00 per hour

About Us

Midstate Veterinary Services was formed in 1998 with the merger of two long established veterinary clinics, Animal Barn and Large Animal Clinic. We strive to provide high quality, responsible animal care emphasizing preventive medicine and excellent customer service with 24 hour care for our clients.

Midstate Veterinary Services recently opened a new modern 6,000 sq. ft. facility on Rte. 13 just south of Cortland. As a full service mixed animal practice we offer in-house care of companion animals and on farm care of large animals specializing in a variety of dairy and equine services. The staff, with over 62 years of combined service, and 10 DVMs are committed to providing personal attention to the individual concerns and needs of our patients and their owners.

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Veterinary Receptionist - Mixed Animal Practice