Brent Industries is seeking a motivated IT Technician to join our expanding team. As the primary point of contact for technical support, you will play a key role in maintaining our infrastructure and ensuring our hardware and software systems operate at peak performance.

The ideal candidate is a proactive problem-solver who can translate technical issues into clear solutions for colleagues. A keen interest in Powersports is a major plus! This is your chance to build a rewarding career with a dynamic, industry-leading company.

Duties and Responsibilities
• Help desk: Diagnosing and resolving issues related to hardware and software.
• Hardware Maintenance: Set up, configure, and maintain workstations and network appliances (laptops, tablets, monitors, and peripherals).
• Software Maintenance: Assist in identifying software bugs and work towards permanent fixes.
• Security: Ensure all devices are updated with the latest security patches and antivirus software.

Requirements and Qualifications
• Proficiency with Windows and Android OS’s
• Basic understanding of Networking protocols, such as TCP/IP, DNS, and DHCP
• Proficiency in Microsoft Excel and related applications
• An aptitude for "low-level" AI models (understanding prompt engineering or basic automation tools)
• Initiative-taking, able to independently work effectively and efficiently
• Attention to detail with the ability to effectively multi-task
• Critical thinking and problem-solving skills
• Ability to communicate professionally with other team members
• Technical support experience or associate’s degree preferred

Why Brent Industries?
• Ongoing Training and Career Development Opportunities
• Competitive Health Insurance
• Paid Holidays
• Paid Time Off
• Monthly Attendance Bonus
• Employee Discounts on Parts & Accessories
• 401k with Guaranteed Employer Contribution
• 401k Profit Sharing
• Cash Balance Pension Plan
• Disability & Life Insurance

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IT Technician