Description

We are Hiring!

Providence Housing develops, finances, and manages affordable housing for seniors, individuals with special needs, and families. Providence Housing is a not-for-profit corporation affiliated with the Roman Catholic Diocese of Rochester, New York. Providence Housing’s mission is to strengthen families and communities by creating and providing access to quality affordable housing enriched by the availability of supportive services.

If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.

Employment Type: Part-Time

Schedule: 24 Hours a week Part time

Salary: $20-$23.00

Top Benefits and Perks:

Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives

Qualifications:

Education: High School Graduate

Credentials: Valid NY State Driver License and access to a reliable vehicle

Experience: 3 years of experience with affordable housing programs desired

General Description

Day-to-day management of property or properties as assigned.

Essential Duties and Responsibilities

Coordinates the activities of an on-site rental property management office, including but not limited to:

Supervises administrative and maintenance staff and monitor workflow; approve timesheets and complete annual performance reviews of staff
Interviews prospective tenants to complete housing applications and collect eligibility information and documentation
Effectively communicates to applicants and tenants the property and/or program guidelines, eligibility requirements and lease restrictions, and the rules and regulations applicable to the property and/or program
Conducts recertification of housing eligibility for current tenants
Verifies accuracy of information provided by tenants or prospective tenants in accordance with regulatory requirements
Recommends eligibility and suitability of tenants and prospective tenants for residency
Computes income and expenses to determine applicants’ and tenants’ rental charges according to one or more applicable funding agency regulations
Inspects rental units to assess housekeeping habits of tenants and identify repair and maintenance needs, status of safety equipment and need for any corrections and tenant notification
Manages tenant complaints such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc.; prepare and deliver oral and written lease enforcement notices when necessary
Observes and addresses needs of tenants as they age in place
Refers tenants to appropriate social service agencies, when necessary
Recommends eviction of tenants when necessary and prepare initial eviction documents
Prepares work orders for required repairs and maintenance
Collects rents and other tenant charges, makes deposits and prepares appropriate documentation
Writes letters, memos, reports, and complete a variety of forms and ledgers on computer
Keeps Regional Property Manager/Director of Asset Management informed of activities and property status
Ensures rents are collected according to the lease agreement
Prepares late and 3-day notices in accordance with company policy. Execute eviction process for tenants delinquent with their rent
Process accounts payable in accordance with company procedures
Assists with the annual property budget preparation and monitors financial performance monthly
Keeps apprised of all rules, regulations, statutes, laws, required to maintain a low-income housing property
Compiles reports on a monthly, quarterly, semi-annual and/or annual basis, as required by PHDC and funders
Participates in appropriate neighborhood associations
Ensures compliance with all policies, procedures and regulations, including fair housing regulations
Ensures safety of building, employee(s) and tenants
Provides positive marketing efforts for PHDC and property, including preparation and distribution of monthly tenant newsletters
Ensures accuracy of all marketing materials
Responsible for ensuring all information in systems is accurate and complete
Mentors/trains new staff
Performs other related duties as determined by the Regional Property Manager

KEY PERFORMANCE MEASURES

100% compliance with fair housing regulations and regulatory requirements
Achieve targeted cash flow for property(ies)
Maintain an overall annual occupancy rate of 97% or more
Ensure units do not remain vacant for more than 30 days
Collect 95% of all scheduled rents by the 5th day of each month and a minimum of 98% by the end of the month in which they are due
Ensure that 100% of tenants with unpaid rent either have a written payment plan or eviction process started by the 15th of each month
100% of tenant recertifications are completed at least 30 days prior to the effective date
Friendly, helpful, courteous interactions with tenants, vendors and co-workers
Ensure overall tenant satisfaction

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Requirements

Additional Qualifications:

Good interpersonal skills
Good written and oral communication skills
Methodical, dependable, organized, honest and courteous
Valid NYS driver’s license and driving record acceptable to agency
Flexible schedule
Good reading comprehension and writing skills
Reliable and insured transportation
Computer ability
Certified credit compliance professional or willingness to attend training to obtain certification.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Join us and help make a positive impact on our community!

***Catholic Charities and Providence Housing are committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

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