Overview

At Univest, we believe banking should feel personal, and work should too. If you enjoy helping people, building relationships, and making a difference in your community, this could be the career for you. As our South Philadelphia Sales and Service Representative, you’ll be a trusted resource for customers who count on friendly service, everyday banking support, and financial solutions that fit their lives.

Responsibilities

BRANCH HOURS (some locations may vary):

Monday - Friday: 8:30 am – 5:00 pm
Saturday: 9:00 am – 12:00 pm (2-3 per month are required)

POSITION INCLUDES:

Perform all teller and platform transactions promptly, efficiently, and accurately
Adhere to all procedures including operational and corporate customer service guidelines
Operate technology as required
Supervision of teller operations
Increased responsibility and adherence in signing authority
Completion of the Excel Level 1 course and completion of the Univest University Supervisor Certificate Program
Identify customer needs and cross sell opportunities to develop new business
Develop working relationships with integrated partners
Proactively initiate sales conversations
Participation and management of tele-consulting efforts
Develop knowledge and understanding of Univest Products and Services
Leverage bank promotions
Adhere to outlined sales flow
Learn and become proficient in daily operational procedures
Actively participate in branch activities, development and training programs
Manage and coach staff to desired performance levels
Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct
Perform additional duties as required

Qualifications

QUALIFICATIONS:

High school diploma/GED or equivalency
Attention to detail and ability to prioritize
Experience in Retail Sales or Telemarketing with proven sales results
Strong written/verbal/organizational skills
Previous experience with MS Office Suite
Neat, professional appearance following established guidelines for appropriate dress
Successful completion of the following programs within 12 months of hire:
- SSR training and certification
- Consumer Loans training and certification
- Teller training and certification
- Univest University’s “Pre-Supervisor” Certificate Program

Wage Range:

The salary for this position begins at $23.00/hr

Benefits Overview:

Univest offers a comprehensive benefits package that includes:

Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
Paid Time Off (PTO): 15 days annually (prorated your first year)
Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
Holiday Time Off: 11 paid holidays
Commissions: paid quarterly based on individual and team production
We offer company paid life insurance: as well as other supplemental insurances
Tuition reimbursement
Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
Discounts: on loan products
Professional development trainings

Click here for Benefit Information

#Univest

#LI-Onsite

An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.

Notice to Recruiters

Univest Financial Corporation jobs

Never miss a role

Sales and Service Representative