Residential Manager

Resources for Human Development | Woodstock Family Center
Full-Time | $23.61 per hour
DailyPay Available

Make a Difference Every Day

Looking for More Than Just a Job?

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

The Woodstock Family Center is seeking a compassionate, dependable, and experienced Residential Manager to oversee residential operations, support employees, and help maintain a safe, healthy, and empowering environment for the people we serve.

About the Role

The Residential Manager is responsible for the overall management of assigned residential sites and the employees working within those locations. This position provides direct supervision, guidance, and support to residential employees while ensuring consistent staffing coverage and high-quality services.

The Residential Manager serves as a professional role model, promotes dignity and personal choice, and ensures that services are delivered in accordance with organizational policies and applicable state and federal requirements.

What You’ll Do

As a Residential Manager, you will:

Oversee the daily operations of assigned residential locations.
Maintain a safe, healthy, therapeutic, and supportive environment.
Supervise, coach, schedule, and provide direction to residential employees.
Monitor employee performance and provide appropriate feedback and documentation.
Ensure appropriate staffing coverage based on program needs.
Participate in the on-call rotation and respond to emergencies, appointments, and staffing concerns.
Assist individuals with daily living activities, including meal preparation, housekeeping, personal hygiene, and community participation.
Encourage independence and help individuals build daily living skills.
Support individuals in developing meaningful relationships and becoming involved in their communities.
Coordinate and attend medical appointments as required.
Support medication-management activities and monitor compliance with medication-administration requirements.
Review progress notes, electronic health records, participant files, training records, and other required documentation.
Conduct new-employee orientation and individual-specific training.
Monitor employee training requirements and notify employees of upcoming or outstanding training.
Participate in quality inspections, fire drills, licensing activities, investigations, and corrective follow-up.
Monitor household purchasing, food supplies, participant funds, petty cash, and other assigned program resources.
Review employee timekeeping, attendance, overtime, and payroll-related documentation.
Recognize and respond appropriately to crisis situations.
Report suspected abuse, neglect, exploitation, or mistreatment in accordance with organizational requirements.
Communicate significant behavioral changes, safety concerns, and reportable incidents to leadership.
Protect confidential information and maintain professional and ethical standards.
Complete additional responsibilities as assigned.

Who We’re Looking For

You may be a great fit for this position if you are:

Compassionate and committed to helping others
Dependable, patient, and professional
An effective and respectful communicator
A confident leader who can provide clear direction
Organized and detail-oriented
Comfortable holding employees accountable
Skilled in problem-solving and conflict resolution
Able to remain calm and respond appropriately during emergencies
Committed to dignity, inclusion, cultural humility, and personal choice
Able to work collaboratively with individuals, families, employees, community partners, and regulatory representatives

Required Qualifications

High school diploma or equivalent
At least three years of experience working with individuals with developmental disabilities, mental illness, behavioral health needs, or related support needs
Must be at least 21 years of age
Valid, non-provisional driver’s license
Access to a functional personal vehicle
State-minimum automobile liability insurance coverage
Basic computer and internet skills
Ability to use email, electronic documentation, timekeeping, and other workplace systems
Ability to complete and maintain required clearances, training, and certifications
Ability to successfully complete employment screenings, including FBI clearance when applicable
Ability to work flexible hours based on program and staffing needs

Preferred Qualifications

Previous supervisory or management experience in a shelter, group-home, residential, or human-services setting
Experience providing direct supervision and employee coaching
Experience with crisis intervention and behavioral support
Knowledge of medication-administration practices
Knowledge of state and federal residential-service regulations
Experience with budgeting, payroll monitoring, household purchasing, or petty-cash management
Current CPR and first aid certifications

Schedule

Full-time, hourly position
Expected 40-hour workweek
Schedule flexibility based on program and staffing needs
Evening, weekend, holiday, emergency, and alternate-location coverage may be required
Participation in an on-call rotation may be required
Overtime may be available when approved

Physical Requirements

Ability to lift 50 pounds or more
Ability to sit, stand, walk, bend, reach, stoop, twist, and climb stairs
Ability to drive a vehicle
Ability to assist individuals with personal care and daily living activities
Ability to perform the essential responsibilities of the position with or without reasonable accommodation

Why Join Our Team?

Competitive Pay and Benefits

Competitive pay of $23.61 per hour
DailyPay access to earned wages before payday
Medical, dental, and vision insurance
401(k) retirement plan
Paid time off
Employee Assistance Program
Wellness programs
Employee referral bonuses
Company-paid training

Career Growth and Development

Paid training programs
Professional-development opportunities
Certification opportunities
Leadership-development programs
Career-advancement opportunities
Opportunities across multiple service areas

Meaningful Work That Matters

Make a difference every day
Support individuals in achieving greater independence
Build meaningful relationships
Help maintain a safe and supportive environment
Strengthen individuals, families, and communities
Join a mission-driven organization

Apply Today

Some jobs pay the bills. Some jobs build careers. This job changes lives.

If you are ready to lead with purpose and help individuals achieve greater independence, confidence, stability, and success, we encourage you to apply today.

Join our team and become the reason someone has a better day.

About Our Organization

Resources for Human Development is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and its affiliates provide equal employment opportunities for all employees and applicants in compliance with federal, state, and local laws.

Employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by applicable law. This commitment applies to every phase and aspect of hiring and employment.

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RESIDENTIAL MANAGER