HEATHER O'LEARY

Details

Skills

Customer service, client relations, consultative sales, relationship building, communication, problem solving, conflict resolution, product recommendations, customer education, CRM software, Microsoft Office, data entry, scheduling, phone and email support, multitasking, organization, attention to detail, team collaboration, veterinary medical knowledge, medical terminology, tech savvy, Microsoft Word, Microsoft Excel, Google Docs and Google Spreadsheets.

About

Customer-focused professional with extensive experience in client service, customer relations, admissions, and consultative sales. Skilled at building trust, identifying client needs, recommending appropriate products and services, and creating positive customer experiences in fast-paced environments. Strong communicator with a proven ability to resolve concerns, educate clients, and develop lasting relationships. Backed by a diverse background in veterinary medicine, I bring empathy, problem-solving, and a results-driven approach to every interaction. Seeking a remote/hybrid/local opportunity in customer success, client relations, inside sales, account management, or the animal health industry.