JOB SUMMARY
The Energy Educator will engage in discussions with the customer about their energy use and tips for reducing energy consumption. This includes travel to the homes, meeting with the customer, completing paperwork, and using a handheld tablet to input energy saving measures accurately, recommendations and interface with multiple databases and outlook interfaces.
DUTIES AND RESPONSIBILITIES
The Energy Educator will install energy savings products such as programmable thermostats, LED Light bulbs, power strips, etc. based on customer needs.
The assessment and direct installation of products will be conducted with the goal of increasing customer satisfaction with the utility client.
Be able to recommend other utility programs for the customer to participate in.
Performs related work as required
QUALIFICATIONS
Be a minimum of 21 years of age
Related training and/or experience in maintenance, weatherization and/or energy efficiency principals and techniques preferred.
Customer service experience desired
Ability to learn and work with new technology (e.g. handheld data devices, Office Suite)
Ability to communicate with technical and non-technical individuals
Ability to work independently, take initiative, and handle a variety of activities concurrently
Ability to travel locally in company vehicles
Exemplary communication and presentation skills
Problem-solver with ability to respond to a diverse set of challenges in the field and do whatever it takes to meet project deliverables on schedule while providing excellent customer service
Physically able to bend, stoop, reach, and work in various home environments
Valid driver’s license with a clean driving record
Must pass a criminal background check and drug screening
What We Offer
Paid Time Off (PTO) and paid holidays
Comprehensive health, dental, vision, and life insurance
401(k) match program
Company-sponsored training and tuition reimbursement
Career growth opportunities in energy efficiency and home performance
Equal Opportunity Employer:
We are an equal opportunity employer and are committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
