TRANSPORTATION SUPERVISOR
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work
- Recommends corrective action to adjust customer complaints
- Serves as the direct point of contact for customer issues that require immediate attention
- Escalates operational issues to the manager when required
- Coordinates with FAP on invoice resolution and carrier escalation
- Prepares month-end close revenue accruals reports for manager
- Prepares and works with manager on QBR for customers
- Determines work procedures and ensures SOPs are completed and accurate
- Prepares work schedules and training for hourly employees
- Approves and tracks all hourly team members' work schedules via UNITIME
- Supports Senior Transportation Planners and Transportation Planners during contingencies for securing trucks for multiple customers while being cost-conscious and following business rules
- Collaborates with the accounts payable team to ensure timely and accurate processing of freight bills.
- Audits all invoices and assists the central billing team with all discrepancy investigation
- Follows up with carriers to ensure timely receipt of invoices
- Manages customer’s requirements for load planning and routing compliance
- Establishes cross-training initiatives within the team
- Assists manager with team member performance appraisals, discipline, and goal-setting
- Travels up to 10%
- Works overtime as needed based on customer requirements or departmental priorities to support customer peaks and end-of-month, quarter, or year activities
What you need:
- Minimum 3 years related experience and training; or an equivalent combination of education and experience
- Minimum 1 year managing direct reports
- Experience with Transportation Management Systems
- Experience with optimization tools preferred
- PC literate to include Microsoft Office products such as Word, Excel, and Outlook
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
What you gain from joining our team:
- Access wages early with the Rain financial wellness app.
- Free telemedical access to doctors and therapists through FirstStop Health is available on the first day of employment!
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and paternity leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community.
- + more!
Join our Team!
Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
Text DELIVER to 88300 to Apply
