Front Desk Agent

CS RESORT MANAGER • Part-time • Hamburg, New Jersey, United States • $0 - $17 / hour • 5d ago

Crystal Springs Resort is looking for friendly upbeat individuals who have a love for hospitality and customer service to fill the Front Desk Agent position. The Front Desk Agent will insure a positive first impression for our internal and external guests and assist guests with any requests in a courteous, friendly, professional manner.

Responsibilities:

Checking guests into the hotel
Handling check-out and any billing questions they may have
Posting charges
Troubleshooting any guest requests and concerns
Reservations, including entering bookings into the computer, monitoring availability and taking reservation calls as needed
Be responsible for all cash transactions and maintain a personal cash bank
Keep abreast of all information regarding the resort and the surrounding area

Qualifications:

Excellent in-person communication and interpersonal skills
Excellent telephone and communication skills
Outgoing, friendly and organized
Professional appearance and attitude
Able to handle multiple tasks quickly and efficiently
Overnight availability is a plus
Hotel front desk experience is preferred.

Enjoy Crystal Springs Employee Perks!

Discounted Minerals Sports Club Membership
30% Dining/Retail Discount
30% Spa Discount
Discounted Stays at the Hotels
Discounted admission to Events & Festivals
Complimentary Golf

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