Transportation Management Logistics Planner

NFI Industries • Full-time • Camden, New Jersey, United States • $0 / year • 1m ago

Overview

The Transportation Management Logistics Planner ensures customer transportation needsare executed at a high level, process and best practices are taught to new andexisting Coordinators. Responsible to provide excellent customer service to theNFI customer base. This position reports to Transportation Management AccountManager and/or an Operations Director.

Responsibilities

Manages and executes daily shipment activity for customers.
Follows and reinforces client rules, parameters, and standard operating procedures
Establishes and refines standard operating procedures
Responds timely to client requests and inquiries
Builds customer relationships with supply chain, warehouse, coordinator, and customer service contacts on their respective account(s)
Resolves client issues quickly and efficiently
Manages shipment routing guides
Communicates with managed and incumbent carriers and tenders shipments based on customer route guide
Collaborate with NFI brokerage account management and carrier sales
Schedule appointments and executes shipment tracking procedures
Executes intermediate shipment optimization activities
Generates reports at the request of our customers or NFI Account Manager
Manages shipment exception process
Facilitates claims filing on behalf of customer
Uses various transportation software platforms to facilitate shipment execution
Assists with freight bill audit & payment processes through customer, carrier, and internal inquiries
Provides support on miscellaneous projects as needed

Qualifications

HS Diploma
BA or BS Degree preferred, but not required
2 - 3 years’ experience in customer service
Supply chain software experience preferred
Excellent verbal and written communication skills
Strong attention to detail with excellent follow-up skills
Professional aptitude, presentation and demeanor
Ability to meet/exceed time-sensitive deadlines
Ability to multitask and problem solve
Ability to work collaboratively as part of a team
Basic computer experience (E-mail, Internet)
Experience with Microsoft Excel a plus

We are excited to share the base hourly rate for this position is $28.57/hour - $38.10/hour. NFI takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay. This position is also eligible for an annual discretionary bonus, targeted at 3%.

Employees are also eligible for a robust benefit program , which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-2500

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