Installation Project Manager
Ensure every project is completed on time, within budget, and to Grapevine Pro’s quality standards while maintaining a 5-star customer experience.
Position: Project Manager
After training, you will receive a competitive base pay and will have the opportunity to be promoted to more advanced roles. Based upon experience, pay for your first year will be in the $45,000-$70,000 range.
Key Responsibilities
- Field Operations & Crew Management:
- Conduct pre-job site walkthroughs to verify material orders and site accessibility.
- Supervise onsite installation crews to ensure compliance with safety protocols and installation best practices.
- Perform final quality inspections and punch-list walkthroughs with the homeowner.
- Customer Experience:
- Serve as the primary point of contact from the pre-installation call through final project sign-off.
- Proactively communicate project timelines, weather delays, and material arrivals.
- Handle onsite concerns or change orders professionally to maintain high Net Promoter Scores (NPS).
- Logistics & Administration:
- Coordinate delivery of materials to ensure they arrive precisely when needed (to avoid staging issues).
- Manage permit posting, inspection scheduling, and municipal sign-offs.
- Update your CRM in real-time with project photos, crew notes, and status changes.
Required Skills & Qualifications
- Experience: 3+ years in residential exterior remodeling (roofing, siding, windows).
- Technical Knowledge: Understanding of local building codes and manufacturer installation specifications (e.g., GAF, Certainteed, Anderson/Pella).
- Soft Skills: High emotional intelligence for de-escalating customer concerns; disciplined time management.
- Tools: Proficient with mobile CRM apps, digital scheduling tools, and photo-documentation software.
Essential Job Duties:
- Maximize every sales and relationship-building opportunity
- Exceed personal sales targets while demonstrating solid customer focus
- Initiate and maximize each sales opportunity with existing and prospective customers while developing and maintaining key client relationships
- Develop strong product and customer knowledge
- Participate in company and industry events and conferences
- Work on special projects and contribute to team domination
- Communicate with customers throughout the sales life-cycle
- Work closely with our Marketing Team & Sales Manager to provide new and innovative ideas maximizing market sales opportunities
- Provide daily reports to Sales Manager and participate in weekly Marketing meetings
What we offer you:
- Competitive base salary, paid training, and full benefits package
- The opportunity to be a critical part of a relentless, driven, and innovative multi-million dollar roofing and windows business.
- Full training is provided and no prior roofing or construction experience is required. You will learn the ins and outs of the roofing business and work closely with a senior management team of experts willing to invest time, money, and effort into individual professional development.
- The opportunity to work independently and as part of a team throughout the full life-cycle of projects.
- We offer great benefits to our amazing employees including Vacation and PTO time, Paid Holidays, health insurance contribution, 401K, and more!
This is your opportunity to join one of the fastest-growing companies in the roofing field and receive full paid training!
