Lead Medical Assistant

Live Urgent Care LLC • Full-time • Pennington, New Jersey, United States • $23 - $28 / hour • 5h ago

Description

Location: 800 Denow Road, Pennington, NJ 08534
Employment Type: Full-Time
Schedule: Monday – Friday, 8:00 AM – 4:00 PM

About Live Urgent Care

Live Urgent Care is a fast-growing network of urgent care centers dedicated to clinical excellence and patient-first care. Our providers and staff benefit from state-of-the-art training programs, including access to our Patient Simulation Lab, designed to build confidence, sharpen clinical skills, and prepare our teams to deliver the highest standard of care in real-world scenarios.

Position Overview

We are seeking a Lead Medical Assistant to lead daily operations while also providing direct patient care. This unique dual-role blends leadership responsibilities with hands-on clinical and administrative duties. The right candidate will thrive in a fast-paced healthcare environment, demonstrate strong leadership, and embrace our commitment to innovation in patient care.

Key Responsibilities:

Oversee day-to-day clinic operations to ensure efficiency, compliance, and a seamless patient experience.
Manage staff scheduling, training, role assignments, and performance reviews.
Monitor and manage medical supplies, inventory, and equipment.
Lead with a patient-first approach, fostering a supportive and collaborative culture.
Conduct audits and implement compliance with infection control, safety, and regulatory standards.
Assist providers with exams, procedures, and occupational health services.
Document patient encounters accurately in EMR systems.
Perform lab tests, specimen collection, and occupational health screenings (drug testing, TB, audiometry, etc.).
Support minor procedures (wound care, suture removal, etc.).
Educate patients on medications, treatments, and follow-up care.
Provide assistance with front desk duties such as patient registration and insurance verification.

Compensation & Benefits

Salary: Competitive base pay, commensurate with experience.
PTO & Holidays: Up to 2 weeks of PTO annually plus company-recognized holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, Easter).
Benefits (after 90 days):
- Health, dental, and vision insurance
- Group life and AD&D insurance
- 401(k) with 3% company match

Why Join Live Urgent Care?

Cutting-Edge Training: Access to our Patient Simulation Lab for real-world clinical scenarios and ongoing professional development.
Career Growth: Opportunities to advance into leadership roles across our expanding network.
Supportive Culture: Work in a team-driven environment that values collaboration, learning, and excellence in patient care.

Requirements

Education:

Minimum requirement of a high school diploma or equivalent
Current certification as a Medical Assistant
Current CPR and First Aid certification

Experience and Qualifications:

Proven experience working as a Medical Assistant in a healthcare setting; experience in Urgent Care is preferred
Ability to establish and maintain effective relationships with staff, patients, and families
Willingness to take initiative and responsibility for actions
Open to constructive criticism and feedback when necessary
Provide exceptional customer service to patients and third-party vendors

Knowledge and Skills:

Understanding of medical terminology and electronic medical records (EMR) systems
Strong communication and interpersonal skills
Excellent attention to detail and ability to work in a fast-paced environment
Knowledge of medical procedures, equipment, and instruments
Ability to work independently or as an active member of a team
Competence with common PC applications including Internet, Email, and Microsoft Office.
Excellent customer service skills
Ability to multitask, prioritize, and manage time effectively
Excellent verbal and written communication skills.
Experience with EKGs and Phlebotomy preferred but not required

Physical Demands:

Occasionally required to sit
Occasionally required to walk
Occasionally required to reach with hands and arms
Occasionally required to lift moderate weights (25-50 pounds)
Finger dexterity required
Hand coordination required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job.