Medical Receptionist / Front Desk

The Cardiovascular Care Group • Full-time • Westfield, New Jersey, United States • $22 - $24 / hour • 5h ago

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Background:

Established in 1963, The Cardiovascular Care Group provides complete care for patients with vascular disease. With New Jersey offices in Essex, Passaic, Union, Morris, Monmouth, and Mercer counties, the Group is able to deliver care in both office-based and hospital settings.

Job Summary:

We are looking for a Medical Receptionist/Front Desk that also has Medical Assistant experience to support The Cardiovascular Care Group. The position is in our Westfield office, but may travel to our other locations as needed. Patients, visitors and medical staff will turn to you for information and help with administrative issues. Must be compassionate and discrete with superb time management skills along with being computer-savvy. Your goal will be to ensure the smooth workflow, so that our patients receive the best possible care.

To ensure success, you should be confident and professional with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of our group.  Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient care.

Medical Receptionist/Front Desk Responsibilities will include*:
Greet and attend to patients in person and over the phone
Professionally assist doctors, patients, staff and visitors
Answer all phone calls in a professional and courteous manner
Work with insurance companies to verify insurance
Collect co-pays
Schedule appointments between doctors and patients
Liaise between medical departments with discretion and professionalism 
Maintain/update electronic medical records; input demographics, scan charts, post vascular readings and other information
Perform all duties within HIPPA regulations
Provide back-up Medical Assistant support to physicians – prepare treatment rooms, interview patients, measure vital signs, input information to EMR
Maintain confidentiality of all doctor, staff and patient information
Skills and Experience:
Minimum two+ years of experience as Medical Receptionist/Front Desk, preferably in a busy medical practice or healthcare facility
Certified Medical Assistant preferred but not required
Excellent interpersonal communication skills and attention to detail
Innovative thinker with strong conceptual and problem-solving skills
Meticulous attention to detail with the ability to multi-task
Strong organizational, administrative and planning skills
Ability to work under pressure and react effectively
Ability to use discretion while working with sensitive information
Excellent documentation, communication and IT skills 
Working knowledge of medical terminology, HIPPA regulations, ICD and CPT coding (highly advantageous)  
Strong patient orientation
Proficient in using electronic medical record
Passionate about healthcare excellence
Education:
High School Diploma or equivalent
Bachelor's Degree (advantageous)

Benefits:

Excellent work/life balance - Day shift, no evenings, weekends or holidays
Medical (100% paid by the group for Employee Only coverage with the Cigna Bronze plan).
Dental – three plans to choose from Delta Dental and Cigna.
Vision – two plans to choose from Delta VSP.
Health Savings Account and Flexible Spending Accounts (Healthcare, Dependent Care, Transit and Parking) through Upswing.
Life Insurance – $25,000 Paid by the group with the option to enroll in additional Voluntary Life Insurance coverage.
Short-Term Disability and Long-Term Disability through New York Life with the option to enroll in additional voluntary coverage.
Ancillary optional benefits – Accident, Critical Illness and Hospital Indemnity through New York Life.
Paid Time Off
Holiday Pay
Paid Jury Duty – 1 day of full pay.
Employee Assistance Programs through RWJBH and Cigna.
401k Employer Contributions – upon eligibility, group contributes 3%
Working Advantage and Life Mart Employee Discounts.
Holiday Party, Employee Appreciation Days, Ice Cream Socials, various Fundraisers and Contests (receive prizes!) – Lots of employee engagement.