Patient Care Coordinator – Front Desk

trinity rehab • Part-time • Wayne, New Jersey, United States • $16 - $18 / hour • 20h ago

Position Summary

We are seeking a friendly, dependable, and organized Patient Care Coordinator to support the front desk operations of our outpatient physical therapy clinic.

This is a patient-facing position focused primarily on welcoming patients, scheduling appointments, collecting co-payments, assisting patients with the check-in kiosk, and completing basic administrative tasks. This position does not involve insurance verification, billing, or extensive phone responsibilities.

Primary Responsibilities

Greet patients and visitors in a friendly and professional manner
Check patients in and assist them with the clinic’s check-in kiosk
Provide additional assistance to new patients completing the check-in process
Schedule and confirm patient appointments
Collect co-payments and provide receipts when needed
Make copies of identification cards, insurance cards, and patient paperwork
Scan, copy, and organize basic documents
Answer or direct occasional basic patient questions
Notify the appropriate team member when a patient requires additional assistance
Keep the front desk and reception area neat and organized
Complete other basic front desk duties as assigned

Qualifications

High school diploma or equivalent
Friendly, professional, and comfortable interacting with patients
Dependable and able to maintain a consistent work schedule
Basic computer and data-entry skills
Strong attention to detail and organizational skills
Ability to handle payments accurately
Willingness to learn scheduling and check-in systems
Prior receptionist, customer service, retail, or healthcare experience is helpful but not required

What We Are Looking For

The ideal candidate is approachable, patient, reliable, and comfortable helping people who may need assistance with technology or paperwork. This position is well suited for someone who enjoys a structured, patient-facing role with straightforward administrative responsibilities.

Hours

Approximately 30 hours per week. Availability may include a combination of morning, afternoon, and early evening shifts based on clinic needs.

About Us

Trinity Rehab is an outpatient physical therapy organization committed to providing an excellent patient experience from the moment a patient enters the clinic. Our front desk team plays an important role in helping each patient feel welcomed, supported, and prepared for their visit.

Trinity Rehab is an equal opportunity employer.

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