Cleaning Supervisor

ISS • Full-time • Philadelphia, Pennsylvania, United States • 1w ago

Cleaning Supervisor

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $21 per hour-$21 per hour.

Work Hours

The work hours for this position are Mon - Fri + Weekends, 2:00 pm - 10:30 pm

Key Purpose

The Cleaning Supervisor assists the Janitorial Manager in the completion of their managerial duties and directly oversees custodians on three shifts in a manufacturing environment. This position will act as the onsite supervisor for all custodial/janitorial functions at the site.

Success Criteria

Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, co-workers, managers, and customers professionally
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust

Key Areas of Collaboration and Influence

A solid commitment to the guest experience
Always remember safety first
Build respectful relationships with all teammates and guests
Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager
Coordinate activities with other internal departments.
Participate in management team meetings

Ideal Candidate Experience

Must have (5) five years of experience in a janitorial position with a Facilities Maintenance/Janitorial Services firm
Must have at least (1) year previous supervisory experience
Must be able to provide “hands on” oversight and direction to custodial team of up to 5 members per shift
Must be proficient in reading, writing, and speaking English
Must be able to clear/satisfy all background checks and other security requirements for obtaining clearance to the facility at which work is to be performed
Must possess a valid driver’s license
Must be able to communicate effectively with subordinates, customer representatives and upper management
Must be proficient at performing administrative tasks associated with the direction of the above referenced workforce, scheduling, and completion of work to be performed
Must be able to demonstrate good judgment and the ability to conduct oneself in a professional manner
Previous experience in a union environment preferred
Must be available to work weekends and holidays if needed
Bilingual in Spanish and English (preferred)

Key Accountabilities

Provides direction and oversight of union custodial workforce at assigned site
Schedules employees and work to be performed according to site needs
Follow all safety rules and guidelines
Direct special cleaning projects
Communicate with tenant/customers in a professional manner
Continually inspect quality levels and retrain staff as needed to maintain quality of service for customer
Inventory supplies/materials on hand as directed by Janitorial Manager
Review and ensure accurate time keeping records of all employees and process payroll for employees
Disciplines employees in partnership with the Janitorial Manager
Other duties as assigned
Ensures completion of janitorial work and all administrative tasks associated with the performance of the work including but not limited to progress reports, incident reports, safety reports, staffing reports, time sheet/payroll reports etc.
Valid state driver's license
Must be 18 or older
Clean and safe DMV driving record

Physical Demands & Work Environment

Frequent exposure to moving mechanical parts
Exposure to high, precarious places
Exposure to fumes or airborne particles; toxic or caustic chemicals
Outside weather conditions
Risk of electrical shock and vibration.
Occasional exposure to wet and/or humid conditions.
The noise level in the work environment is frequently loud.

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.