Front Desk Agent

Landry's, LLC. • East Hampton, New York, United States • $0 / year • 2w ago

Overview

JOIN A WINNING TEAM!

FRONT DESK AGENT

The Front Desk Agent will be responsible to act as our guests’ first point of contact during their stay and manage all aspects of their accommodation.

This isn’t just your next job – it’s your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest’s experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset.

What we offer you:

Unparalleled training and development programs
Generous employee discounts on dining, retail, amusements and hotels
Flexible schedules
Multiple benefit plans to suit your needs
Paid time off or paid sick leave (based on location)
Opportunities for advancement
Community volunteer opportunities with Landry’s League
Positive and respectful work environment where diversity is valued

Responsibilities

Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees
Register arriving guests by completing appropriate paperwork and obtaining proper payment information
Settle account balances of departing guests by accepting payment and handling cash drawer. Investigate and resolve general billing discrepancies
Respond to guest inquiries concerning entertainment or attractions and provide guests with general information to ensure a pleasant stay in the hotel
Print and process routine reports and may assist in the training of new departmental employees
Promote positive public/employee relations at all times
Uphold guest relations in a positive manner; refers guest to appropriate personnel if unable to satisfy guests' complaints
Assist other departments with requirements they may have pertinent to hotel guests
Maintain a clean, safe, hazard-free work environment within area of responsibility
Performs any other duties as assigned

Qualifications

Apply now if you:

Aspire to our “Be FAIR” ideals: Be Friendly, Accommodating, Inclusive and Respectful
Are a Team Player with a guest first attitude
Have prior restaurant experience (preferred)
Have a passion for great food and great fun
Are comfortable working in fast-paced environment

Learn more about Landry’s by visiting our website at www.landrysinc.com

EOE

Posted Salary Range

USD $23.00 - USD $30.00 /Hr.
Tipped Position

This position does not earn tips