Pilates Manager, Upper East Side

Equinox • Full-time • New York, New York, United States • 1d ago

Company Description

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

The Pilates Manager serves as the department’s business leader. This person creates and supports team culture to drive operational excellence and deliver a superior member experience. Pilates Managers are goal-oriented, results-driven, eager to interact with members, and excited to develop and manage a team of high-performing talent. Other duties not listed here may be assigned as necessary to ensure proper department operations.

Operational Management:

Strive to achieve monthly and annual department financial goals
Ensure the quality delivered through complimentary and paid Pilates services results in continued Pilates engagement
Attend weekly club management meetings and monthly meetings with Pilates Instructors
Collaborate with Membership Advisors to offer Pilates business
Organize and participate in club special events
Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities

Leader of Team Culture:

Collaborate with all departments of the club to achieve interdepartmental synergy
Facilitate team meetings to create a positive team culture and promote continuous growth and development
Behavior and performance management of Pilates instructors to maintain a high-quality team that upholds the brand standards and expectations of their role
Build and manage one’s own Pilates business while coaching and supporting the team to do the same
Active hiring partner and participant in the interview process
Responsible for providing an excellent candidate experience by efficiently scheduling interviews and making hiring decisions
Proactively assess and communicate staffing needs to achieve monthly and annual hiring goals
Lead the operational and sales components of new-hire onboarding

Learning & Development:

Training and developing of new and existing Pilates Instructors to build and maintain their businesses
Share & promote our Pilates continuing education workshops
Opportunity to participate in the Equinox Pilates Education Program

Qualifications

Position Requirements

Certified on all Pilates apparatus and have completed a Comprehensive Pilates Teacher training program with a minimum of 400 hours
Aspire to drive a business and achieve financial goals
Demonstrates professionalism to all employees and members
Ability to create team accountability through structured timelines and required documentation
Ability to manage a high volume of inbound communication and respond in a timely manner
Strong organizational and time management skills
Verbal and written communication skills
Demonstrated outgoing and collaborative social skills with a strong desire to interact with members, clients, and staff

Preferred Qualifications

Demonstrated successful leadership ability in an educational, fitness, or management setting
Previous experience in providing a high caliber of customer service
Previous sales experience with a specific focus on attracting new clients and retention

Pay Transparency: $66,300; Plus ability to conduct sessions and earn bonus and commissions

Additional Information

We offer competitive salary, benefits, and industry leading commission opportunities for club employees
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.