Contact Center Representative

Credit Union of New Jersey • Full-time • Ewing Township, New Jersey, United States • 5d ago

Earn $21.00-$23.00/hour + full benefits while helping members manage their finances. Credit Union of New Jersey is looking for a motivated and member-focused Call Center Representative to join our team.

We offer a comprehensive benefits package designed to support our employees and their families, including:

Medical, dental, prescription and vision insurance
401(k) plan, with company match
Tuition reimbursement
Life & disability insurance
Voluntary supplemental life insurance
Pet insurance and other voluntary benefits
Flexible spending accounts
Paid time-off
11 Paid holidays
Ongoing developmental opportunities
Credit Union Membership
Employee discounts on credit union products and services

Key Responsibilities:

Answer inbound calls from members regarding account questions, loans, and cards
Help with balances, transfers, and payments
Resolve issues and research account discrepancies
Recommend products and services that fit member needs

Position Requirements:

High school diploma or general education degree (GED); plus one to three years related experience
Excellent member service, communication, and interpersonal skills.
Ability to work rotating Saturdays
Bilingual (English/Spanish) speaking preferred

We are an equal opportunity employer

Requirements

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