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Vice President - Client Engagement

EXL • Full-time • Jersey City, New Jersey, United States • 2d ago

Key Responsibilities

Own and grow strategic relationships with senior client stakeholders across P&C Insurance.
Drive account growth through consultative selling, solutioning, proactive propositions, and cross-sell/up-sell opportunities.
Provide strong P&C domain leadership across Underwriting, Claims, Policy, Distribution, and Insurance Operations.
Partner with clients on data modernization, cloud transformation, analytics, GenAI/Agentic AI, automation, and digital transformation initiatives.
Lead large-scale engagements from solution definition through delivery, ensuring business outcomes and client satisfaction.
Work closely with sales, consulting, technology, and delivery teams to develop differentiated insurance solutions and proposals.
Build practice capabilities, reusable offerings, thought leadership, and go-to-market strategies for the P&C Insurance portfolio.

Preferred Experience

15+ years of experience with significant leadership experience in the P&C Insurance / Insurance Consulting domain.
Strong track record in client engagement, account growth, consulting, solutioning, and large-program delivery.
Strong understanding of modern insurance technology, data, cloud, analytics, and AI transformation.
Excellent executive stakeholder management and commercial acumen.

Responsibilities

Key Responsibilities

Own and grow strategic relationships with senior client stakeholders across P&C Insurance.
Drive account growth through consultative selling, solutioning, proactive propositions, and cross-sell/up-sell opportunities.
Provide strong P&C domain leadership across Underwriting, Claims, Policy, Distribution, and Insurance Operations.
Partner with clients on data modernization, cloud transformation, analytics, GenAI/Agentic AI, automation, and digital transformation initiatives.
Lead large-scale engagements from solution definition through delivery, ensuring business outcomes and client satisfaction.
Work closely with sales, consulting, technology, and delivery teams to develop differentiated insurance solutions and proposals.
Build practice capabilities, reusable offerings, thought leadership, and go-to-market strategies for the P&C Insurance portfolio.

Preferred Experience

15+ years of experience with significant leadership experience in the P&C Insurance / Insurance Consulting domain.
Strong track record in client engagement, account growth, consulting, solutioning, and large-program delivery.
Strong understanding of modern insurance technology, data, cloud, analytics, and AI transformation.
Excellent executive stakeholder management and commercial acumen.

Qualifications

Masters or Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related discipline.

Base Compensation Range: USD 200,000 to 225,000/ year

Corporate Social Responsibility

A socially and environmentally conscious corporate organization, the EXL family understands its larger responsibilities towards employees, clients, investors and the society. We believe in actively and consistently investing in the future of the communities in which we operate. It is this belief of achieving the next level of excellence in driving social change that our Corporate Social Responsibility (CSR) Program delivers on.