Director of Internship Training

Where Kids Thrive • Full-time • Cherry Hill Township, New Jersey, United States • 5d ago

Director of Internship Training – Job Description (3 Days On-Site)

The Thrive Network

Item	Detail
Reports to	Executive Director
Direct reports	Interns, trainees, internship support staff, and assigned supervisors
Employment status	Full-time, salaried, exempt
Direct client-facing hours	Minimum of 18 hours per week, in addition to director responsibilities
On-site requirement	3 days per week at an assigned Thrive office; otherwise remote

Position Summary

The Director of Internship Training leads Thrive's internship, practicum, and clinical training programs. The Director provides direct client care and clinical supervision while owning the full internship program: recruitment, placement, training, supervision, evaluation, university relationships, and program growth.

The Director serves as Thrive's primary contact for academic institutions and is accountable for growing the program's capacity and intern productivity while keeping training and supervision quality high. A regular in-office presence keeps the Director available to interns, support staff, and supervisors.

Work Location

The Director works on-site 3 days per week at an assigned Thrive office ([Cherry Hill / Clementon]). Specific days are set with the Executive Director and should include days when interns are scheduled on-site for supervision, trainings, and orientation. The remaining 2 days may be worked remotely, including client sessions through Thrive's telehealth platform. Required work travel within New Jersey and Pennsylvania is covered by salary; travel outside those states is reimbursed under Thrive's travel policy.

Essential Responsibilities

Direct Client Care

Maintain a minimum of 18 direct client-facing hours per week, in addition to director responsibilities.
Complete timely, compliant documentation for all direct client services.

Internship Program Leadership

Lead and manage Thrive's internship and practicum programs.
Set program standards, policies, procedures, and expectations.
Grow program capacity, with a target of 15 to 20 active interns.
Monitor intern caseloads and billable hours, with a target of 8 to 10 billable hours per intern per week.
Ensure the program meets organizational, academic, and licensing-board requirements.

Clinical Supervision

Provide direct clinical supervision to interns and trainees as assigned, including in-person supervision on office days.
Coordinate supervision assignments and monitor the quality of supervision provided by other supervisors.
Address clinical or professional concerns involving interns.

Support Staff Management

Supervise internship support staff who assist with scheduling, onboarding, documentation tracking, and university paperwork.
Set expectations, evaluate performance, and provide coaching and feedback.

Training and Education

Develop and lead intern orientation and required trainings.
Ensure interns are trained in ethics, documentation, confidentiality, clinical practice, billing standards, and Thrive policies.
Develop educational materials and identify additional training needs.

Recruitment and Placement

Build relationships with colleges and universities and lead intern recruitment.
Interview and select interns, and match them with supervisors and clinical opportunities.
Build intern caseloads with the Director of Outpatient Services and the Director of School Services.

Evaluation and Performance

Maintain standardized intern evaluation procedures, including midterm and final evaluations.
Monitor intern progress and develop improvement plans when needed.
Communicate significant concerns to university personnel.

University Partnerships and Program Improvement

Serve as Thrive's primary contact for academic programs and maintain affiliation agreements.
Collect feedback from interns and supervisors, track program KPIs, and recommend improvements.
Identify interns who are strong candidates for full-time hire, and support their transition to staff roles.

Authority and Accountability

The Director of Internship Training is accountable for direct client care, intern recruitment, placement, training, supervision, evaluation, intern productivity, university relationships, and program outcomes. The Director owns the overall internship program, even when other clinicians provide day-to-day supervision to individual interns, and escalates matters requiring executive-level action.

Key Performance Indicators

Direct client-facing hours (minimum 18 per week)
Adherence to the 3-day in-office schedule
Number of active interns (target 15 to 20)
Average weekly billable hours per intern (target 8 to 10)
Internship placement and completion rates
Intern-to-staff hire rate
University partnerships
Intern and supervisor satisfaction
Training, supervision, and evaluation completion
Documentation compliance for intern caseloads
Timely resolution of intern concerns

Required Competencies

Clinical supervision, direct clinical practice, internship and practicum administration, clinical training, staff supervision, teaching and mentoring, program development, university relationship management, performance evaluation, leadership, communication, and organization.

Qualifications

Master's degree in social work, counseling, marriage and family therapy, or a related field.
Active, unrestricted New Jersey independent clinical license (LCSW, LPC, or LMFT), with approved-supervisor status as required by the applicable licensing board.
Experience supervising interns or pre-licensed clinicians.
Reliable transportation to the assigned office.

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