Assistant Account Manager
Full Time
8:00am to 4:00pm (Days and times may vary- will need to be flexible)
This position requires 2 or more years of Assistant or Account manager Security experience.
Key Responsibilities
- Assist Account Managers with managing client accounts and daily account activities.
- Build and maintain positive relationships with clients and internal stakeholders.
- Respond to client inquiries and requests in a professional and timely manner.
- Coordinate project timelines, deliverables, and follow-up activities.
- Prepare reports, presentations, and account documentation.
- Monitor account performance and identify opportunities for improvement or growth.
- Process orders, contracts, invoices, and other account-related documentation.
- Ensure customer satisfaction by proactively addressing issues and escalating concerns when necessary.
- Support business reviews and client meetings by gathering and organizing relevant data.
- Maintain accurate client records in CRM and other company systems.
- Payroll.
- Other job responsibilities as needed.
Qualifications:
- Strong verbal and written communication skills.
- Excellent organizational and time management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience with CRM systems preferred.
- Strong problem-solving and customer service skills.
- Attention to detail and a commitment to accuracy.
Position Requirements:
- 18 years of age or older.
- High School Diploma or GED Required.
- Standard computer / technology skills needed.
- Must be able to interact with a wide range of individuals in a professional manner.
- Must be able to conduct patrols throughout shift.
- Must have great attention to detail and have the ability to remain vigilant throughout shift.
- Previous security experience highly preferred.
- Active NJ SORA license or the ability to obtain one, valid driver's license, and open availability is required for this position.
What We Offer:
- Medical, Dental, Vision, Life, AD&D, Disability Insurance, EAP, Plus 401K Options.
- Virtual Medical Appointments With Telemedicine.
- Paid Time Off, Weekly Pay, Paid Training, & Free Uniforms.
Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More!
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
Securitas plays an essential role for our clients and in society. The Assistant Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.
We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.
As an Assistant Account Manager, you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you.
Are you interested in being part of our Team?
• Apply quickly and efficiently online
With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
See a different world.
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Make an Impact at Securitas USA
Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.
At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.
Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.
Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.
Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.
Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.
