Large Loss Project Manager

Thomasville Restoration • Full-time • Cherry Hill, New Jersey, United States • 2d ago

Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company.

About Thomasville Restoration

Thomasville Restoration’s vision is to be the #1 restoration company in the Mid-Atlantic Region. To help achieve this goal and support our growth, we are adding a Project Manager. This position offers a unique opportunity to support our mission of putting families’ homes and lives back together across the MidAtlantic while upholding our culture of Family First, Compassion, and Communication.

What You’ll Do

Ensure 100% compliance with Thomasville’s Project Concierge Playbook
Manage restoration projects ranging from $1,000 to $60,000
Oversee approximately 22–28 active projects at any given time
Create long- and short-term plans, including setting milestones and meeting deadlines
Break down project budgets across all trades and components of the restoration project
Advocate for additional insurance proceeds when necessary to secure funding
Delegate project tasks to in-house teams or subcontractors best suited for the job
Communicate consistently with homeowners and subcontractors to set expectations and maintain alignment
Coordinate with insurance adjusters and representatives to align on project goals, funding, and timelines
Provide weekly progress updates to the Thomasville team and insurance adjusters
Adjust schedules and targets as needed to ensure deadlines and profitability are met
Order and manage materials and equipment to keep projects on track
Collect and process change orders as required
Submit receipts and verify accuracy of job costing within QuickBooks
Make effective decisions when faced with multiple options to move projects forward
Use conflict resolution strategies to address challenges when they arise
Assist with collections, including deductibles, milestone payments, and signatures

Who You Are

Covers West Philly, West Chester, Reading, and Wilmington area
Experienced in managing construction or home improvement projects (3+ years required)
Knowledgeable in job cost analysis and profitability, preferably with QuickBooks
Self-motivated, organized, and accountable for results
Skilled leader with strong interpersonal and communication skills (email, text, phone)
A problem-solver with the ability to make independent decisions
Able to multitask, prioritize, and meet deadlines in a fast-paced environment
Customer-service oriented, with the ability to build strong relationships with teammates, vendors, and homeowners
Proficient in Microsoft Word and Outlook (Next Gear’s Dash project software or similar is a plus)
Empathetic, compassionate, and committed to high integrity and honesty

Your Impact

As a Project Manager, you are the homeowner’s trusted guide throughout the reconstruction process. You coordinate schedules, manage subcontractors, and ensure funding, materials, and communication all align.

By reducing stress for homeowners and protecting their investment, you directly fulfill Thomasville’s mission of putting homes and lives back together.